AutoNation Hyundai Valencia

You may do yourself a favor to stay away and find a different dealership! This dealership practices bait and switch; advertising a model with a different interior, at a lower price that they didn't e different dealership! This dealership practices bait and switch; advertising a model with a different interior, at a lower price that they didn't even have in stock and then they tried to say it was a different model that sold the night before....not honest or ethical! Their salesman, Nick Vondra, instead of taking 5 minutes to answer a few questions, wasted 30 minutes of my time on the phone trying to get me to drive 2 hours in the rain, (hour there/hour back) plus whatever time would have been wasted at their dealership, since they didn't even have the car they were advertising! Then, I found out later, that he lied about the Costco Auto Program, saying it was Costco's Policy to not provide the information I was requesting. Why would you want to buy a car from someone that you know has lied to you in the 1st 30 minutes?? All he did was create an antagonistic exchange that confirmed I should not buy my 2 cars from him and that dealership. What do these guys think they're accomplishing by acting the way they do and treating the customers the way they do?? They lost me as a customer because of how this guy behaved and treated me over the phone. More

I’m very pleased with the staff at Valencia Hyundai, Hector and the sales manager Danny Geri’s were very helpful. Hector and the sales manager Danny Geri’s were very helpful. More

The sales person, Tame was very respectful, courteous and friendly. I felt he was working with me rather than being pushy. I had a good experience. friendly. I felt he was working with me rather than being pushy. I had a good experience. More

Extremely helpful. Kind. And very informative. Helped me with one of the hardest perchances of my life. Kind. And very informative. Helped me with one of the hardest perchances of my life. More

Thilina has excellent customer service skills. He was patient and answer all my questions not only during the vehicle purchasing process but after the new car was purchased with all the operating He was patient and answer all my questions not only during the vehicle purchasing process but after the new car was purchased with all the operating and technology features. More

I have purchased Hyndai from Nicholas in Parkway dealership.So I was acquainted with him & as a result sale went smooth. dealership.So I was acquainted with him & as a result sale went smooth. More

Both Danny and Hector made sure we were taken care of. I felt as if they really were trying to work with me when it came to monthly payments with something I could afford. Hector was great through the wh I felt as if they really were trying to work with me when it came to monthly payments with something I could afford. Hector was great through the whole process and answered all my questions. Thank you for helping me lease my first car!!!! More

Terrible experience with no customer service and sales and finance staff that are not truthful and finance staff that are not truthful More

Our sales person Edward Johnson was the best, he really went above and beyond to help us get into the car we wanted. He didn't waste our time with the dramas of the usual price haggling and worked directly went above and beyond to help us get into the car we wanted. He didn't waste our time with the dramas of the usual price haggling and worked directly to meet the price point we wanted even if it cost most if not all of his commission. I think more dealerships should have sales people like him. More

Experience was problematic from the first moment from sales person not being honest to finance being argumentative. Once we settled on a price, it still took 3 hours to finish paperwork. Car was delivere sales person not being honest to finance being argumentative. Once we settled on a price, it still took 3 hours to finish paperwork. Car was delivered not work and it took weeks to get the dealership to address the issue or even listen to the issue. Would avoid going back. More