Peacock Hyundai Savannah - Service Center
Savannah, GA
397 Reviews of Peacock Hyundai Savannah - Service Center
I took my car in for a recall notice on July 29 and experienced a serious lack of attention to detail. The customer service was fine but I can’t say the same for the mechanics. The recall inspection wa experienced a serious lack of attention to detail. The customer service was fine but I can’t say the same for the mechanics. The recall inspection was a standard procedure, and I was told that there were no issues, and that my car was fine to drive the next day to North Carolina. But when I took it out on the road the car started shaking and lurching and the engine light came on. The day after my inspection. I had to cancel my road trip and went to a mechanic. They replaced my spark plugs. I don’t know how the Honda dealership managed to ruin my spark plugs but it cost me over $300. More
No stars worst experience ever, no one answers phone, no call back, they ad car there 3 wks, to install alternator, picked it up and it died 2 blocks away. Put in defective alternator, didn't test drive the call back, they ad car there 3 wks, to install alternator, picked it up and it died 2 blocks away. Put in defective alternator, didn't test drive the car. More
Long wait lines for services. Unable to get someone on the phone for any department. No call backs. Stoppage of the 10% upfront payment to order parts for services at the vendor; Unable to get someone on the phone for any department. No call backs. Stoppage of the 10% upfront payment to order parts for services at the vendor; instead requiring the entire bill parts, labor, etc. be paid upfront just to order the parts. Not automatically checking to see in needed repairs would be covered by warranty. Until after I requested they do so. I am still waiting on that response. Employee (mechanic) smoking a Vape Element Device at the service department desk, while he was asking questions of a service advisor. More