Peacock Hyundai Savannah - Service Center
Savannah, GA
420 Reviews of Peacock Hyundai Savannah - Service Center
The service department is absolutely HORRIBLE. Dropped off the car Wednesday evening. They are trying to get us to pay a diagnostic fee for our 2024 vehicle with 14,000 (still covered under the bu Dropped off the car Wednesday evening. They are trying to get us to pay a diagnostic fee for our 2024 vehicle with 14,000 (still covered under the bumper to bumper warranty)… I feel taken advantage of because I’m a woman. Could not reach them on Friday for an update, no call from them either. Got ahold of a service advisor on Saturday that didn’t know anything at all about the vehicle… so we were without a vehicle for the entire weekend. I told him we better be their first call Monday morning— well, guess what— no phone call this morning. I tried calling the dealership and the receptionist could not find the manager or service advisors. This is absolutely ridiculous and just unacceptable. I will also be writing a letter to Hyundai corporate. More
I was a walk in and I’m grateful the team fitted my car in. They also washed my car when it was done! Now I feel more comfortable about making me road trip and I have a clean car! Thanks for the car wash! in. They also washed my car when it was done! Now I feel more comfortable about making me road trip and I have a clean car! Thanks for the car wash! More
Great follow through & service. Be sure to make service appointments through the local dealership b/c the website or phone appointments don't coordinate with the local dealership. Be sure to make service appointments through the local dealership b/c the website or phone appointments don't coordinate with the local dealership. More
Mersadis was great. Super fast service and great customer service. My car was cleaner after the service than what it was when I brought it before! Super fast service and great customer service. My car was cleaner after the service than what it was when I brought it before! More
Mersadis was absolutely AMAZING! ! She took a very intense, tough situation and held my hand through the whole process. I came to the dealership after the car being mishandled by anot ! She took a very intense, tough situation and held my hand through the whole process. I came to the dealership after the car being mishandled by another mechanic and my nerves were so high. I am very grateful for her, the team, and repairs completed!!! More