AutoNation Hyundai Savannah
Savannah, GA
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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After 2 appointments to try to get my car painted with an extended warranty that was close to expiring, my case got dropped. It took several calls and no returned calls before I called corporate. I was f extended warranty that was close to expiring, my case got dropped. It took several calls and no returned calls before I called corporate. I was finally put in touch with Latoya Williamson at Hyundai in Savannah who was very helpful and took extra steps to get all the noticeable defective paint areas painted. Unfortunately some small areas were missed. Follow up with Latoya is ongoing and I feel confident that she will continue to provide the same high level of customer service. More
This is the second car bought from them in the last 2 years. The service and handling were at a very high level and we are very happy with our new Kona. years. The service and handling were at a very high level and we are very happy with our new Kona. More
Ernest was very polite everything was done in a timely manner. Ernest explained everything about the inspection and what would need to get done next. manner. Ernest explained everything about the inspection and what would need to get done next. More
Key words: unresponsive, unprofessional, lethargic, incomplete. I had an appointment scheduled for August 2023 for a check-engine light. Due to an unplanned family emergency (my brother died), I asked incomplete. I had an appointment scheduled for August 2023 for a check-engine light. Due to an unplanned family emergency (my brother died), I asked to reschedule. The soonest I could get back on their calendar was the last day of November(!). The instructed me to drop off my car the night before in order to ensure they could look at it early on Thursday. I called 5 times between 8am and 10am the morning of my service, but the service counter never answered. I called a different department (parts) and they said they would physically hand-deliver a note. They still did not call me back. I finally received a call at 3:30pm (the end of my work day). The service person did not get any of my messages, and they were only about to *begin looking* at my car. In other words, they stole an entire day off from me, AND they were not going to have it done until the end of Friday -- now another day off that was not planned. When I picked my car up, the check engine light was still on, even while the car was still in their lot. More
Promised $1,000 cash back to finance with them - never received. Promised $500 cash back for being 1st responder - never received. Paid for title and registration - received a week after delivery- new c received. Promised $500 cash back for being 1st responder - never received. Paid for title and registration - received a week after delivery- new car I couldn't drive for a week. Bought wheel & tire protection $1,100 - AutoNation would not cover ruined wheel & tire- "tire needed to be deflated to be covered." Bought Appearance pkg. for $700 - car incurred several small scratches during flat bed delivery - was told appearance warranty would cover - WRONG -only dents covered even though their fault. AutoNation NEVER again!!! More