AutoNation Hyundai O’Hare - Service Center

General manager, James and service manager, Andy are incompetent and negligent. They are ruining what use to be a decent dealership. Hyundai autonation cannot service the vehicles they sell. This, purch incompetent and negligent. They are ruining what use to be a decent dealership. Hyundai autonation cannot service the vehicles they sell. This, purchase agreement is breached. I have contacted my lender to examine Hyundai autonation deceptive practices and consider no longer making loans for automobiles purchases from Hyundai autonation. Place is terrible More

It was the WORST. ..3-1/2 hours for an oil and filter change with an appointment ..3-1/2 hours for an oil and filter change with an appointment More

Been there a couple times for minor service appointments. Been a good experience each time. Been a good experience each time. More

The man helping us at the desk was nice but I had testing done on my truck because of a recall, and it took 6 hours for them to call us to pick up my truck. No work was done otherwise. done on my truck because of a recall, and it took 6 hours for them to call us to pick up my truck. No work was done otherwise. More

Service advisor was great and very helpful. When calling in long time to answer phone or it goes to answering machine. When calling in long time to answer phone or it goes to answering machine. More

My first time at this dealership and I will definitely be back. Lawrance was exceptional. You should hire more people like him. back. Lawrance was exceptional. You should hire more people like him. More

It is always such a pleasure to work with AutoNation. Randy and Kyle were amazing. Great to work with and they diagnosed my car's problem and fixed it. I always feel confidant that they will take good Randy and Kyle were amazing. Great to work with and they diagnosed my car's problem and fixed it. I always feel confidant that they will take good care of me and my car. Randy took me for a test drive to show me that my car's issue was resolved. The car was returned back to me washed. They even sent an Uber to pick me up as I live 25 minutes away. Great doing business with them! A++ More

Straight-forward, professional and personable. Every one at AutoNation from the sales team to the service technicians have been nothing short of excellent with their attention to the customer and Every one at AutoNation from the sales team to the service technicians have been nothing short of excellent with their attention to the customer and efficiency with time management and service. More

Good customer service and time for service is weary fast and good mechanic team and weary friendly and good mechanic team and weary friendly More

Rarely on time. Appt at 0930 for oil change. Left at 1230. Unacceptable wait time. Appt at 0930 for oil change. Left at 1230. Unacceptable wait time. More