AutoNation Hyundai North Richland Hills - Service Center

Mike did a very efficient and professional job of listening to why I’d brought the vehicle in and of explaining to me the decisions I needed to make concerning my options for service. It was obvious listening to why I’d brought the vehicle in and of explaining to me the decisions I needed to make concerning my options for service. It was obvious he understood the issues. And, he gave me the information I needed to know how to proceed. All an excellent experience. More

The staff is really friendly but my car was misdiagnosed and car was fixed. Charged almost diag and hour labor for my not being fixed. Hopefully they look at it again without another charge and car was fixed. Charged almost diag and hour labor for my not being fixed. Hopefully they look at it again without another charge More

My first oil change on Tuscon bought in Dec. They said after servicing they'd wash the car. They didn't. Not that big of a deal but don't tell me you are going to do it then. after servicing they'd wash the car. They didn't. Not that big of a deal but don't tell me you are going to do it then. More

Completed when promised at the price quoted. Friendly service advisor. They need an updated waiting room with coffee that’s convenient. service advisor. They need an updated waiting room with coffee that’s convenient. More

Transmission service and climate controls repair completed very well; thanks. dit dit dit dit dit dit completed very well; thanks. dit dit dit dit dit dit More

Excellent service for my Genesis recall after having a bad experience at another hyundai dealership. Rick the service manager was professional, responsive & met his commitment of getting me taken care of bad experience at another hyundai dealership. Rick the service manager was professional, responsive & met his commitment of getting me taken care of in an hour. More

I was told that my car would be checked. They didn’t check my fluids. Also did not vacuum only washed my car. Disappointing Drop off and pick up part was great. check my fluids. Also did not vacuum only washed my car. Disappointing Drop off and pick up part was great. More

Interaction with my service advisor, Jorge Caldera was very good. He kept me informed. He is suppose to follow-up on the recall part when it comes in to complete the work that needs to be done. very good. He kept me informed. He is suppose to follow-up on the recall part when it comes in to complete the work that needs to be done. More

I get that you lost money during this covid scam, but you shouldn't gouge your customers who want to give you business just to earn back your losses. What is your hourly rate, for crying out loud? What? $100 shouldn't gouge your customers who want to give you business just to earn back your losses. What is your hourly rate, for crying out loud? What? $100.00 an hour? More

After buying cars for more than 30 years and dealing with different car brands and dealers I have found that Autonation has given me the best experience and service from day one, I can’t imagine a dealership different car brands and dealers I have found that Autonation has given me the best experience and service from day one, I can’t imagine a dealership better than this where the employees treat all customers like family members. Thank you Autonation, we love you!!! More