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AutoNation Hyundai North Richland Hills - Service Center

North Richland Hills, TX

4.6
330 Reviews

330 Reviews of AutoNation Hyundai North Richland Hills - Service Center

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January 06, 2022

Appointment for oil change, BUT someone who didn’t have an appointment was “worked” in! Waited 2 HOURS for an oil change which is ridiculous! Only take people who have an appointment! More

by Mistie1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
Jan 15, 2022 -

AutoNation Hyundai North Richland Hills responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (817) 953-6549. We hope to hear from you. Take care!

January 03, 2022

Zak at the Service Dept. was all round great ////all done in timely point way good. More

by jay.crespo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zak
December 31, 2021

Very attentive to my needs. Knowledgeable in answering my questions. Performed the work in a timely manner. Clean service area. More

by Count M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Employee
Jan 15, 2022 -

AutoNation Hyundai North Richland Hills responded

Hello, thank you for your positive review. We're happy to have been of service to you. We are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk! Have a great day!

December 28, 2021

Had an appointment for oil changes on 2 vehicles and was in and out with both in least than an hour More

by kklonghornjunky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Andrews
December 20, 2021

Everything about my warranty service visit was great. Communication, intake, and most especially, results. They fixed 3 extra things, I was having problems with! More

by LM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe, service manager
December 16, 2021

I purchased a new car, when my license plates came in I found the there was not frame on the front for the license plate. I called service/parts it was ordered and when it arrived, I took the car there and More

by mikeljustice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department, parts
Dec 17, 2021 -

AutoNation Hyundai North Richland Hills responded

Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!

December 14, 2021

I was a little disappointed as on the phone they gave me a price and it was more More

by Diana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/a
Dec 16, 2021 -

AutoNation Hyundai North Richland Hills responded

Hi Diana, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

December 14, 2021

Great service as usual. Michael Winck was very on point as usual and worked with me on getting the essential work done. Very pleased with the entire process. More

by richardcortezsr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Winck
Dec 16, 2021 -

AutoNation Hyundai North Richland Hills responded

Hi, we are pleased to hear you had such a positive experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 10, 2021

This was my very first visit to Auto Nation. I was so impressed with the service and courtesy of each person I came in contact with. . More

by Raentexas@aol.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe in service was extremely nice and friendlly as well as the lady that drove me home.. sorry I can't recall her namey
Dec 13, 2021 -

AutoNation Hyundai North Richland Hills responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 08, 2021

I have always been pleased with the service work at this location. My friend Michael Winck is so knowledgeable, and never pushy on what needs to be done. More

by tony.e
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Winck
Dec 13, 2021 -

AutoNation Hyundai North Richland Hills responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk. Safe travels!

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