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AutoNation Hyundai North Richland Hills - Service Center

North Richland Hills, TX

4.6
330 Reviews

330 Reviews of AutoNation Hyundai North Richland Hills - Service Center

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June 08, 2022

Appt at 10, I arrived about 9:30. They immediately took my car for new battery (my request) and oil change. They completed about 10:10. I paid,which was very reasonable,and I was out More

by rikka72002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know
Jun 09, 2022 -

AutoNation Hyundai North Richland Hills responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

June 08, 2022

Great car service experience at this dealership! Everyone is friendly, and my service advisor was very helpful and understanding. More

by Granny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake and Jorge
Jun 10, 2022 -

AutoNation Hyundai North Richland Hills responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 06, 2022

Excellent service Accurate in time Helpful personnel Attention to every detail Reliable personnel Truthful people More

by Glenda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Jun 08, 2022 -

AutoNation Hyundai North Richland Hills responded

Hi Glenda, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 05, 2022

Made appointment, drove in and they were Johnny on the spot. Walked up to me and knew my name. More

by Lhalll3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Mgr was awesome
Jun 06, 2022 -

AutoNation Hyundai North Richland Hills responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 02, 2022

Steering problem was checked out as requested; Michael advised the estimated cost of repairs; Michael kept me advised of the status of repair as I waited. Repair was complete under the original estimated More

by gtintx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Winck
Jun 06, 2022 -

AutoNation Hyundai North Richland Hills responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

June 01, 2022

Great, quick service. I did not have an appointment and they were able to accommodate. I appreciated the way they spoke to me. More

by Taylorfitz4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael W
Jun 02, 2022 -

AutoNation Hyundai North Richland Hills responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

May 29, 2022

The service I received was excellent I was well informed of what the work intailed, the wait was a little long but waiting in customer waiting lounge was pleasant as I conversed with other waiting customers More

by Hyundai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t recall
May 31, 2022 -

AutoNation Hyundai North Richland Hills responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 26, 2022

Mike in Service is amazing and has been for years. My wife and I pulled in for a routine oil change and had no idea one of the tires had an issue. Mike did a walk around inspection and noticed the pro More

by wtg1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
May 27, 2022 -

AutoNation Hyundai North Richland Hills responded

Hi, thank you for your kind review; we are happy to pass along your comments to Mike here at AutoNation Hyundai North Richland Hills! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 26, 2022

Michael in service was very professional and knowledgeable. The service department has always been good here More

by Ace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael and Zach
May 27, 2022 -

AutoNation Hyundai North Richland Hills responded

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 26, 2022

They had my car in service for 7 weeks and did not even try to get to it. After being told on week 5 that I only had two ahead of me there was no sign of getting anything done so I had to get it towed away More

by rob maruca
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Zach
May 27, 2022 -

AutoNation Hyundai North Richland Hills responded

Hi Rob, we are deeply disappointed by your experience at AutoNation Hyundai North Richland Hills. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (817) 953-6549 to discuss what we can do to help.

May 27, 2022 -

rob maruca responded

I like how you think I should call you. It's obvious this lack of service is flowing from the top down. If you want to help then mail me my key that was locked up in somebody's toolbox and then Zach made it sound like it was my fault for not giving them a previous heads up a day or two before to collect my car. I guess if it was locked up in a toolbox there was not chance it would be worked on that day either.

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