AutoNation Hyundai North Richland Hills

Excellence Excellent service, polite staff, great environment. Finance department was very formal and informational to my excpectations. I will recommend this de Excellent service, polite staff, great environment. Finance department was very formal and informational to my excpectations. I will recommend this dealership to anyone looking for a car. More

Honest and straightforward! Great experience. Mo was very straightforward and honest and I knew I was getting a great deal because I did considerable research and shopping around Great experience. Mo was very straightforward and honest and I knew I was getting a great deal because I did considerable research and shopping around before I purchased. Was in and out of dealership in 2 1/2 hours, including test drive and going through finance. We had already agreed on price of car before I even arrived. More

2016 Veloster My overall purchase was excellent, I will definitely return to Allen Samuels in the near future. Pat Bates was awesome, and he answered all my questi My overall purchase was excellent, I will definitely return to Allen Samuels in the near future. Pat Bates was awesome, and he answered all my questions. More

professionalism at its best Allen Samuels in Ft Worth Texas was considerably the best auto dealership we have ever done business with. We bought a 2016 Tucson and more than the q Allen Samuels in Ft Worth Texas was considerably the best auto dealership we have ever done business with. We bought a 2016 Tucson and more than the quality of this car was the quality of the reps that helped us purchase the vehicle. Go to this dealership they sincerely take care of their clients.We are extremely satisfied customers and recommend shopping here to all. They will surprise you at how good they are at what they do. Thanks so much. Charles and Marcilene More

Great First Time Buying Experience Bill (salesman) was very thorough and professional in his approach. Very friendly and easy to talk to. Did not make me feel pressured into anything. T Bill (salesman) was very thorough and professional in his approach. Very friendly and easy to talk to. Did not make me feel pressured into anything. Thank you! More

Consultant versus salesman Mo Ibrahim is an excellent car sales professional. He showed me what I wanted to see and then offered to show me something that might actually meet my Mo Ibrahim is an excellent car sales professional. He showed me what I wanted to see and then offered to show me something that might actually meet my needs better. I went in for a Santa Fe and came out with a Tucson which was the better vehicle for my needs. That's the difference between a consultant and a salesman. More

Awesome! Professional, non pushy, knowledgeable, got me exactly what I wanted and didn't let me walk away not knowing how to use all the features and at a grea Professional, non pushy, knowledgeable, got me exactly what I wanted and didn't let me walk away not knowing how to use all the features and at a great price! Service dept has also been amazing to deal with. Very knowledgeable and quick as well. More

Another Great car buy with Denise @ Allen Samuels excellent salesperson!! extremely knowledgeable about the brand!! we got a good price on the trade in. the price negotiations we fair and no hidden ch excellent salesperson!! extremely knowledgeable about the brand!! we got a good price on the trade in. the price negotiations we fair and no hidden charges... Finance was great, they did try to up sale us... overall smooth transaction More

Problems! All I want is an automobile I feel SAFE driving,this particular Santa Fe is not the one. I hope to alleviate the problems we are having quickly with All I want is an automobile I feel SAFE driving,this particular Santa Fe is not the one. I hope to alleviate the problems we are having quickly with the dealer. If they cannot duplicate the problems I am having, I expect nothing more than a replacement!!! More

2014 Santa Fe Electrical issue alte, and blaming on customer I had horrible experience with Electrical Diagnose on my 2014 Santa Fe. First time the car went to service back in June. 25th, 2015, and again in some I had horrible experience with Electrical Diagnose on my 2014 Santa Fe. First time the car went to service back in June. 25th, 2015, and again in sometime in July 7th, 2015 at different service center but same field tech certified was used for analyze the problem for this Service center adviser said someone connected jumper incorrectly (reversed Red vs black wire) when someone tried to jump start this car. That's incorrect conclusion because if reversed wire were connected wrong then A) some of the jump starter have relay build in to it and will tell you if it is incorrect, and B) If jump starter doesn't have it then car now these days have relay fuse build into it so that should have blown to protect the power circuit. They have just tried to replace the battery.. and try out swapping few fuses and check some wires. After i took the car to independence Electrical and Mechanical Expert(whom is expert in Luxury cars, and any other brand as well. My Independence isolated the problem on the Alternator issue.. over producing current about 4amp (it should be (12v-14v), its producing nearly over 17.5V+ which caused cluster, radio, AC, and any other electronic power module to fry it up. He said, "Your Service center lied to you about this, it seems they didn't know what they were doing or didn't isolate the issue correctly on the first place and this should be covered under warranty". The alternator one of wire was disconnected and car started up fine to isolate. I originally purchased this Hyundai because of their warranty they stand behind they claim for 5years to 10 years. People be smart about what your service center tell you to void or deny your warranty. Myself is professional Electrical Engineer so i am fighting them out or will take them to legal matter if resolution not taken cared by Hyundai customer service case. More