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AutoNation Hyundai North Richland Hills
North Richland Hills, TX
996 Reviews
AutoNation Hyundai North Richland Hills is your local Hyundai dealer serving the North Richland Hills area. Whether you are interested in getting behind the wheel of a new or used Hyundai or need to service your current vehicle, our friendly and knowledgeable team members are here to help.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 996 reviews
July 16, 2015
great dealership salesman Bill Andrews was very helpful with finding me 2015 Hyundai Sonata.Everyone was nice and polite and I would recommend my friends and family to salesman Bill Andrews was very helpful with finding me 2015 Hyundai Sonata.Everyone was nice and polite and I would recommend my friends and family to check out Allen Samuels Hyundai when looking for a new car. More
by LINDAHARRIS2647
Verified CustomerEmployees Worked With
Bill Andrews
July 16, 2015
Worst service center experience. Went in today to get the back middle seat belt fixed in my Santa Fe. I informed Kenny I had an extended warranty on the car so he called the warranty Went in today to get the back middle seat belt fixed in my Santa Fe. I informed Kenny I had an extended warranty on the car so he called the warranty company. They said I did not have a warranty even though I had the paperwork to prove otherwise. Kenny told me finance must not have submitted the warranty & I needed to go talk to the finance department. After waiting 45 minutes at the finance center I find out I DO have a warranty, Kenny just called the wrong warranty company!! I go back to the service center he says "okay have a seat while I check it out." I ask if he was going to apologize for the 45 minute wild goose chase he sent me on & he said "no, I've never heard of us selling this warranty so how would I have known to call them." Even more frustrated I go sit and wait, again. 35 minutes pass Kenny comes in and says "your warranty doesn't cover the seat belt and you owe $99 for us to see what's wrong." I told him if the warranty doesn't cover it I will just wait & see if my husband can take a look instead. He said no you have to pay the $99 because you signed the form. Well I never signed anything, I was under the impression he was checking to see if the seat belt was even covered and never agreed to any work. Kenny flipped the forms realized I didn't sign, got up stormed off to where my car was, crumbled up the paperwork, & threw it!! Wow the most unprofessional service I have ever received! My family has purchased 3 vehicles from Allen Samuels and after this we will never return. Future repairs will be done at any other Hyundai service center. More
by nicole.p
Employees Worked With
Kenny
July 14, 2015
Typical Nothing outstanding or worth writing about. Nothing is truly pleasing about purchasing a 40 thousand dollar car. He did bring me water though and was Nothing outstanding or worth writing about. Nothing is truly pleasing about purchasing a 40 thousand dollar car. He did bring me water though and was very happy to try and answer any questions I had. More
by WADE.G.ELKINS
Employees Worked With
Type employee names separated by comma., Mo Ibrahim
July 07, 2015
Satisfied Customer Clean, professional and no pressure sales. Also the salesman was very helpful with all of the features. I would definitely recommend this dealership t Clean, professional and no pressure sales. Also the salesman was very helpful with all of the features. I would definitely recommend this dealership to my friends and family. More
by DALELEDBETTER
Employees Worked With
Mo Ibrahim
July 07, 2015
Highly Recommend this Dealership Allen Samuels was a great dealership to go through. The entire staff way highly professional and friendly and took the time to get to know what I was Allen Samuels was a great dealership to go through. The entire staff way highly professional and friendly and took the time to get to know what I was looking for in a vehicle. I would definitely recommend this dealership to anyone who was looking to buy a new car. More
by JENNIFERLYNNBUSS
Employees Worked With
Pat Bates, Christi Henderson
July 01, 2015
Simply Superb Sevice Great experience. Special thanks to Mo Ibrahim. The best car salesperson I've met. Also, my utmost gratitude to Regina from the Service Department Great experience. Special thanks to Mo Ibrahim. The best car salesperson I've met. Also, my utmost gratitude to Regina from the Service Department (a truly customer representative) and Christie from the Finance Department. I'd recommend anyone in North Texas who's considering buying a new car to strongly consider this dealer as a top choice. More
by Lex Justia
Employees Worked With
Regina (Customer Service), Mo Ibrahim, Christi Henderson
June 30, 2015
Recommended Excellence goes to Mari & James Byrd. Thank you, Mari, for finding the exact car, color & features that I wanted. Also, thank you for going the extra Excellence goes to Mari & James Byrd. Thank you, Mari, for finding the exact car, color & features that I wanted. Also, thank you for going the extra mile & getting the window tint. Thanks goes to James for staying so late to get the deal done! More
by TOXFORD0
Employees Worked With
Mari Chapman
June 27, 2015
Regina Loften lies Regina Loften signed us up for the Hyundai blue link program. We specifically asked several times if the program which was giving us three months of o Regina Loften signed us up for the Hyundai blue link program. We specifically asked several times if the program which was giving us three months of one of the programs for free and the other program was 12 months free. When she took our credit card information she told us over and over that it would not charge our card when the free trial ended and we would have to opt in to the membership in order for our card to be charged. Of course I believed her and signed everything and later looking at my paperwork found out that it does in fact charge us automatically when the trial end and the prices she quoted us are not what it will charge us it will be much higher. That day we also set up to have our tint done when we did our 21 day checkup. Not only did they not wash our car ahead of time because their car wash wa sunder maintenance but they got some sort of stain all over the interior of the car under each one it's like something dropped down all over the interior of our brand new car. So since they didn't wash the car for us we can't for several days which they also didn't tell us I had to call and ask about that. Of course when we call to complain they won't have a manger there until Monday. Absolutely ridiculous and it's very frustrating because the entire experience she kept saying to rate them a 10 make sure you give them the highest rating possible. When hyundai sends you a survey they specifically ask you if anyone at the dealership did that. So thanks Regina Loften for being a huge liar and thanks Hyundai for making sure my car was dirtier when I left during your 21 day checkup More
by Hyundaifamily
Employees Worked With
Regina Loften
June 26, 2015
Everything was great The entire experience was wonderful. The dealers were gracious and knowledgeable about the merchandise. They made me feel like family and never pushed The entire experience was wonderful. The dealers were gracious and knowledgeable about the merchandise. They made me feel like family and never pushed me into a bad position. This is the best dealership I have ever done business with! :) More
by NORMANJEAN16
Employees Worked With
KEY, Karon Key
June 23, 2015
Great experience Love working with Allen Samuels Hyundai! Sear was great to work with. Financing was easy. We love our Elantra! This is our second one and we recommend Love working with Allen Samuels Hyundai! Sear was great to work with. Financing was easy. We love our Elantra! This is our second one and we recommend Hyandai to everyone. More
by KFJCHADWICK
Employees Worked With
Sear Nejati
