AutoNation Hyundai North Richland Hills

perfect Denise was great to work with. Would recommend any friends or family looking for a vehichel to go see Denise Staton. She is very professional. Denise was great to work with. Would recommend any friends or family looking for a vehichel to go see Denise Staton. She is very professional. More

A great car buying experience at a reliable dealership. I went into the Allen Samuels Hyundai dealership with a positive attitude, having already experienced purchasing a car from this dealership in 2004. I went into the Allen Samuels Hyundai dealership with a positive attitude, having already experienced purchasing a car from this dealership in 2004. I was not disappointed. The salesman who approached my family and me offered us cold bottles of water on the hot summer day and asked how he could help us. He listened politely as I explained what I was looking for and seated us at his desk. I had done my research on the Internet, as most people do these days, and had some specific ideas as to the vehicle I wanted and the price I felt would be fair. As a woman, I have sometimes been "talked down to" by car salesmen in the past, so I am sensitive to that, but it has never happened to me at Allen Samuels Hyundai, and it did not happen on this day. My salesman Mo treated me with respect and was very honest about what he could and could not do for me. After a test drive and just a little bargaining, I was offered an excellent deal on the car I was interested in, a 2015 Santa Fe. I never felt pressured or rushed. Both Mo and the finance people made sure everything was thoroughly explained to me before I signed any paperwork. After Mo escorted me to my new vehicle, we sat in the front seat for a few minutes and he explained how everything worked, answered all the last minute questions I could think of, and gave me his number to call if I had any problems or further questions. I have now had my Santa Fe for two weeks and I am very pleased with it. I highly recommend this dealership to anyone who wants to be treated fairly and with respect, and offered the best deal possible. Thank you, Mo and Allen Samuels Hyundai. You will continue to have my business in the future. More

Wonderful ! Was treated with nothing, but friendliness and honesty. Will definitely go back to dealer when I am in-store for another vehicle and recommend anyone. Was treated with nothing, but friendliness and honesty. Will definitely go back to dealer when I am in-store for another vehicle and recommend anyone. Thank you! More

Great Car buying Experience Robert Miller helped us get the vehicle we wanted without any sales pressure and patiently answering all our queries. Great Job Robert and Allen Samue Robert Miller helped us get the vehicle we wanted without any sales pressure and patiently answering all our queries. Great Job Robert and Allen Samuel's! More

Had a great experience. Mari took a lot of time with us. Had a great experience. Mari took a lot time to show us the different models and upgrades. She even drove us to the back lot to look at vehicles beca Had a great experience. Mari took a lot time to show us the different models and upgrades. She even drove us to the back lot to look at vehicles because it was too hot outside to walk around. More

Very pleasant experience We were going to buy Honda Pilot and changed our decision by Hyundai sales person's courtesy. His friendliness made us to choose Santa. We will buy ag We were going to buy Honda Pilot and changed our decision by Hyundai sales person's courtesy. His friendliness made us to choose Santa. We will buy again. More

great dealership salesman Bill Andrews was very helpful with finding me 2015 Hyundai Sonata.Everyone was nice and polite and I would recommend my friends and family to salesman Bill Andrews was very helpful with finding me 2015 Hyundai Sonata.Everyone was nice and polite and I would recommend my friends and family to check out Allen Samuels Hyundai when looking for a new car. More

Worst service center experience. Went in today to get the back middle seat belt fixed in my Santa Fe. I informed Kenny I had an extended warranty on the car so he called the warranty Went in today to get the back middle seat belt fixed in my Santa Fe. I informed Kenny I had an extended warranty on the car so he called the warranty company. They said I did not have a warranty even though I had the paperwork to prove otherwise. Kenny told me finance must not have submitted the warranty & I needed to go talk to the finance department. After waiting 45 minutes at the finance center I find out I DO have a warranty, Kenny just called the wrong warranty company!! I go back to the service center he says "okay have a seat while I check it out." I ask if he was going to apologize for the 45 minute wild goose chase he sent me on & he said "no, I've never heard of us selling this warranty so how would I have known to call them." Even more frustrated I go sit and wait, again. 35 minutes pass Kenny comes in and says "your warranty doesn't cover the seat belt and you owe $99 for us to see what's wrong." I told him if the warranty doesn't cover it I will just wait & see if my husband can take a look instead. He said no you have to pay the $99 because you signed the form. Well I never signed anything, I was under the impression he was checking to see if the seat belt was even covered and never agreed to any work. Kenny flipped the forms realized I didn't sign, got up stormed off to where my car was, crumbled up the paperwork, & threw it!! Wow the most unprofessional service I have ever received! My family has purchased 3 vehicles from Allen Samuels and after this we will never return. Future repairs will be done at any other Hyundai service center. More

Typical Nothing outstanding or worth writing about. Nothing is truly pleasing about purchasing a 40 thousand dollar car. He did bring me water though and was Nothing outstanding or worth writing about. Nothing is truly pleasing about purchasing a 40 thousand dollar car. He did bring me water though and was very happy to try and answer any questions I had. More