AutoNation Hyundai North Richland Hills

Consultant versus salesman Mo Ibrahim is an excellent car sales professional. He showed me what I wanted to see and then offered to show me something that might actually meet my Mo Ibrahim is an excellent car sales professional. He showed me what I wanted to see and then offered to show me something that might actually meet my needs better. I went in for a Santa Fe and came out with a Tucson which was the better vehicle for my needs. That's the difference between a consultant and a salesman. More

Problems! All I want is an automobile I feel SAFE driving,this particular Santa Fe is not the one. I hope to alleviate the problems we are having quickly with All I want is an automobile I feel SAFE driving,this particular Santa Fe is not the one. I hope to alleviate the problems we are having quickly with the dealer. If they cannot duplicate the problems I am having, I expect nothing more than a replacement!!! More

2014 Santa Fe Electrical issue alte, and blaming on customer I had horrible experience with Electrical Diagnose on my 2014 Santa Fe. First time the car went to service back in June. 25th, 2015, and again in some I had horrible experience with Electrical Diagnose on my 2014 Santa Fe. First time the car went to service back in June. 25th, 2015, and again in sometime in July 7th, 2015 at different service center but same field tech certified was used for analyze the problem for this Service center adviser said someone connected jumper incorrectly (reversed Red vs black wire) when someone tried to jump start this car. That's incorrect conclusion because if reversed wire were connected wrong then A) some of the jump starter have relay build in to it and will tell you if it is incorrect, and B) If jump starter doesn't have it then car now these days have relay fuse build into it so that should have blown to protect the power circuit. They have just tried to replace the battery.. and try out swapping few fuses and check some wires. After i took the car to independence Electrical and Mechanical Expert(whom is expert in Luxury cars, and any other brand as well. My Independence isolated the problem on the Alternator issue.. over producing current about 4amp (it should be (12v-14v), its producing nearly over 17.5V+ which caused cluster, radio, AC, and any other electronic power module to fry it up. He said, "Your Service center lied to you about this, it seems they didn't know what they were doing or didn't isolate the issue correctly on the first place and this should be covered under warranty". The alternator one of wire was disconnected and car started up fine to isolate. I originally purchased this Hyundai because of their warranty they stand behind they claim for 5years to 10 years. People be smart about what your service center tell you to void or deny your warranty. Myself is professional Electrical Engineer so i am fighting them out or will take them to legal matter if resolution not taken cared by Hyundai customer service case. More

Amazing Karon Key Thank you Karon Key for making my visit so wonderful. I love my new car and appreciate the time & care you took to fit my daughter in a vehicle that i Thank you Karon Key for making my visit so wonderful. I love my new car and appreciate the time & care you took to fit my daughter in a vehicle that is classy and safe. Thank you to Mike her manager also for the support. Also his crew. Karon is amazing please give her a customer award or bonus. I will highly recommend her to other people that need a car. Wow!! More

car buying experience Mo was a pleasure to work with. He made my car buying experience much easier than I expected. He did not pressure me into purchasing anything and I ap Mo was a pleasure to work with. He made my car buying experience much easier than I expected. He did not pressure me into purchasing anything and I appreciate that. More

In and Out It was very important for us to complete the purchase of our vehicle the same day. We called in advance and scheduled time with Bill Andrews to revie It was very important for us to complete the purchase of our vehicle the same day. We called in advance and scheduled time with Bill Andrews to review. He was extremely helpful and showed us the car that we were interested in. We looked into the Elantra. This was our 3rd Elantra we have purchased to date. We were able to knock this out same day after a few visits as we were not sure between this vehicle and the Mazda 3. He stuck with us and did a good job being patient as we decided between the two. I appreciated the level of service, professionalism and efficiency. Thanks Eric Williams More

Wow 2 hours and drove home with new car!! I really thank the team for not overselling me on a car. Quick, friendly, and efficient service! 2 hours and drove home with new car!! I really thank the team for not overselling me on a car. Quick, friendly, and efficient service! More

very good overall, it was a good experience- I love the car! We had done some homework before we went in so our experience may have been different than most overall, it was a good experience- I love the car! We had done some homework before we went in so our experience may have been different than most More

Bill Andrews is awesome!!! The entire experience was fantastic. I never felt any pressure, never felt like a sales guy was pitching a slick sale. Bill was honest, personable, The entire experience was fantastic. I never felt any pressure, never felt like a sales guy was pitching a slick sale. Bill was honest, personable, and upfront. He was very courteous to myself and my girlfriend. The loan officer was also extremely pleasant to deal with. Those two individuals are true assets to your company. More

Great experience and staff My experience was great and the staff is awesome. You have come up in the world greatly since my last time with you (approx 15 yrs ago). I swore I w My experience was great and the staff is awesome. You have come up in the world greatly since my last time with you (approx 15 yrs ago). I swore I would never come back to this dealership (Dodge), however I liked the Tuscon so much I decided to give you a try. Not disappointed More