AutoNation Hyundai North Richland Hills

Satisfaction Guarantee Auto Nation Hyundai Bought a Sonata Limited 2017 from Auto Nation Hyundai dealership in Richland Hills. Saw the vehicle online worked with Sales Representative Pete A Bought a Sonata Limited 2017 from Auto Nation Hyundai dealership in Richland Hills. Saw the vehicle online worked with Sales Representative Pete Aretz, it was a great experience, no haggling, straightforward , he will work with you to ensure you get want you are looking for and need. . . The whole process was so smooth and enjoyable. . .great customer service, definitely will recommend others to this dealership. Sales Manager Mike Logan worked hard to ensure the numbers fit my budget . Great Staff, dealership is clean, friendly and vehicles are display for maximum vision. The Manager, Jerry Synder also took time out to greet me and say thank you for my business. I want to say thank you guys, keep up the great work. . .the other dealerships has nothing over you. . .#1 Hyundai Dealership. . .Auto Nation.. . love my Hyundai Sonata Limited 2017 More

Impressed Had no problem. Easy to deal with and down to earth people. We were not the easiest people to deal with while buying a car and definitely not there to Had no problem. Easy to deal with and down to earth people. We were not the easiest people to deal with while buying a car and definitely not there to make friends but they handled us well. Bought car at ad price with no switch tactics. I was impressed after dealing with some "sharks" at other dealerships More

Genesis Coupe I got exactly what I asked for, even though it was not available on the lot. And I got the best price, and best finance rate. This was the best car- I got exactly what I asked for, even though it was not available on the lot. And I got the best price, and best finance rate. This was the best car-purchase experience ever. More

Awesome I had looked at vehicles on line. I was contacted via phone within minutes!! I stated my preferences and a few vehicles were emailed to me. I went to I had looked at vehicles on line. I was contacted via phone within minutes!! I stated my preferences and a few vehicles were emailed to me. I went to the dealership and the vehicles were there waiting for me!! I test drove the vehicle and bought it! No pressure tactics at all!! The weather was terrible so all the detailing and protections will be done on my schedule! Awesome experience!! Awesome and very knowledgeable salesman! The detailing and protection package was completed and Mo even went over some more things with me! More

Search for 'Little Bit' ! I've driven vans for 20 years but decided it was time to downsize. It was recommended to me that Hyundai had excellent safety features and also a re I've driven vans for 20 years but decided it was time to downsize. It was recommended to me that Hyundai had excellent safety features and also a remarkable warranty. When I arrived at my closest Hyundai they still had a few of last year's model and one Tucson had everything on it that I requested. Tyler came out to greet me and after a trial drive, he immediately got busy to make it happen for me. More

Customer Service to be desired Tyler was our sales person and he did a great job. My comments in this survey do not apply to him at all. Issues center around the finance person, J Tyler was our sales person and he did a great job. My comments in this survey do not apply to him at all. Issues center around the finance person, Jason Roman. I traded in my car on 11/26 leaving my trade in and talking possession of the car. As of today I still own 2 cars. I explained to Jason that I would be financing through my Credit Union and that I would contact them on Monday 11/28 to arrange for payment and get the actual payoff amount. I did that. Provided a text to Tyler with the payoff amount. On Tuesday I was called to come in and complete drafting instructions. Had no idea what this was about because no one ever explained. I called and talked to Tyler and he turned me over to his sales manager. I provided to him the phone number and name of the Credit union person ready to provide the funds. I called on Wednesday for Jason and no answer, left VM and then called again on Thursday and Jason was not at work. On Friday I called the Credit union to see if anyone from the dealership had called her to give her instructions on where to provide funding. No one had called. Later that day Friday, I received a call from Jason. Not a pleasant call; I was threatened when Jason stated: either bring in the check or return my car now! Never been treated like this before. After the call, I again called the credit union and had them overnight me the check at my expense. On 12/2 I brought the check into the dealership. Jason was not there. Probably a good thing as the meeting would not have been a good one. So here it is 12/14, I have a new car and still own my old car because the dealership has not completed there part of the transaction. Until the credit union receives payment, they will not release the title. So hard for me to recommend your dealership, not from a sales perspective, but from and finance perspective. Joe Knudson More

Easy transaction Went to the dealership to test drive a car and a few days later I walked out with a brand new vehicle. It was a simple, stress free transaction and I Went to the dealership to test drive a car and a few days later I walked out with a brand new vehicle. It was a simple, stress free transaction and I would recommend anyone going here again. Very low pressure. More

Professional, Not Pushy AutoNation, and our sales rep, provided a relaxed setting, removing any anxiety on our part in the process of car shopping and purchase. They worked AutoNation, and our sales rep, provided a relaxed setting, removing any anxiety on our part in the process of car shopping and purchase. They worked with us to get the car we wanted, with the options desired, for a very fair price, especially given some attractive Hyundai incentives. More

Great experience This was the most pleasant car buying experience I've had. Pat was easygoing and never created pressure. I would definitely buy a car from AutoNation This was the most pleasant car buying experience I've had. Pat was easygoing and never created pressure. I would definitely buy a car from AutoNation Hyundai again. More

Best price, long wait Bill knew his cars and was excellent to work with. Autonation had the cheapest price by far. The process of completing paperwork to finalize the sale Bill knew his cars and was excellent to work with. Autonation had the cheapest price by far. The process of completing paperwork to finalize the sale was far too long. Shouldn't take 5 hours to buy a car with cash. More