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AutoNation Hyundai North Richland Hills

North Richland Hills, TX

4.6
997 Reviews
AutoNation Hyundai North Richland Hills is your local Hyundai dealer serving the North Richland Hills area. Whether you are interested in getting behind the wheel of a new or used Hyundai or need to service your current vehicle, our friendly and knowledgeable team members are here to help.
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7724 NE Loop 820

North Richland Hills, TX

76180

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Showing 997 reviews

September 27, 2021

My first oil change on Tuscon bought in Dec. They said after servicing they'd wash the car. They didn't. Not that big of a deal but don't tell me you are going to do it then. More

by Maryleedeford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Sep 29, 2021 -

AutoNation Hyundai North Richland Hills responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

September 24, 2021

Completed when promised at the price quoted. Friendly service advisor. They need an updated waiting room with coffee that’s convenient. More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe in service
Sep 26, 2021 -

AutoNation Hyundai North Richland Hills responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 21, 2021

Tony was an excellent salesperson. He was helpful, friendly, professional, and very knowledgeable. Once Tony knew our needs, he matched us appropriately to the perfect car! More

by Aloha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Bruno
Sep 26, 2021 -

AutoNation Hyundai North Richland Hills responded

Hi Aloha, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 18, 2021

This is our third Hyundai Santa Fe from this dealership. We have been very pleased with the professionalism of Mo Ibrahim who has sold all three of them to us. Mo went out of his way to find us what we want More

by Bill and Debbie W.
Recommend Dealer
Yes
Employees Worked With
Mo Ibrahim
Sep 24, 2021 -

AutoNation Hyundai North Richland Hills responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 18, 2021

Transmission service and climate controls repair completed very well; thanks. dit dit dit dit dit dit More

by gtintx
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
no mre
Sep 24, 2021 -

AutoNation Hyundai North Richland Hills responded

Hi Gtintx, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 16, 2021

Excellent service for my Genesis recall after having a bad experience at another hyundai dealership. Rick the service manager was professional, responsive & met his commitment of getting me taken care of More

by Chris Kenney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
Sep 18, 2021 -

AutoNation Hyundai North Richland Hills responded

Hi Chris, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much again for your feedback! We hope you have a great day!

September 12, 2021

I was told that my car would be checked. They didn’t check my fluids. Also did not vacuum only washed my car. Disappointing Drop off and pick up part was great. More

by Barbhunnicutt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Staton, Robert Miller, Anna Richards, Julie Eichinger, Sear Nejati, Mari Chapman, Pat Bates, Bill Andrews, Mo Ibrahim, Karon Key
Sep 16, 2021 -

AutoNation Hyundai North Richland Hills responded

Hello, we appreciate you taking the time to leave us this feedback. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Take care!

September 10, 2021

Interaction with my service advisor, Jorge Caldera was very good. He kept me informed. He is suppose to follow-up on the recall part when it comes in to complete the work that needs to be done. More

by scintx
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jorge Caldera, service advisor
Sep 13, 2021 -

AutoNation Hyundai North Richland Hills responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Hyundai North Richland Hills! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 07, 2021

My salesperson is the reason I ended up leasing my new Tucson. His product knowledge was outstanding and he was helpful with the options I needed. More

by wwaoc
Price
Recommend Dealer
Yes
Employees Worked With
Mo Ibrahim
Sep 09, 2021 -

AutoNation Hyundai North Richland Hills responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 06, 2021

I get that you lost money during this covid scam, but you shouldn't gouge your customers who want to give you business just to earn back your losses. What is your hourly rate, for crying out loud? What? $100 More

by Bigqbigs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George, ?
Sep 09, 2021 -

AutoNation Hyundai North Richland Hills responded

Hello, we take your feedback very seriously and thank you for bringing this to our attention. Safety is of the utmost importance to us. When you can, please send your contact information and a copy of this review to our corporate team at Customer.Relations@AutoNation.com. Thank you.

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