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AutoNation Hyundai North Richland Hills

North Richland Hills, TX

Overview
Reviews
Vehicles
4.6
997 Reviews
AutoNation Hyundai North Richland Hills is your local Hyundai dealer serving the North Richland Hills area. Whether you are interested in getting behind the wheel of a new or used Hyundai or need to service your current vehicle, our friendly and knowledgeable team members are here to help.
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7724 NE Loop 820

North Richland Hills, TX

76180

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Showing 997 reviews

October 13, 2021

I have not purchased a Hyundai at this dealer but have brought both the Santa Fe's we own in for service and have received great service each time. More

by Daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike in service department
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Oct 19, 2021 -

AutoNation Hyundai North Richland Hills responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 11, 2021

They procidegreat service to their customers. I have been dealing wit this facility since 2008 and have enjoyed the experience. It helps when you have a great Service Advisor, which I have had for a fe More

by Nana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Winck.
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Oct 12, 2021 -

AutoNation Hyundai North Richland Hills responded

Nana, thank you for your kind review; we are happy to pass along your comments to Michael here at AutoNation Hyundai North Richland Hills! If you have any further questions, please give us a call. We're always happy to help!

October 05, 2021

Jorge was very kind & helpful as our service advisor & we would recommend him to others for future service work. More

by Dog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Caldera, service advisor
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Oct 09, 2021 -

AutoNation Hyundai North Richland Hills responded

Hi Dog, we're happy to hear you had such a positive experience with our team! If you need more help, our team is available to talk -- safe travels!

October 05, 2021

Excellent service, quick turnaround and competitive pricing. Ryan was great to work with and I recommend Automation! More

by Andy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Lovin
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Oct 09, 2021 -

AutoNation Hyundai North Richland Hills responded

Hi Andy, we are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!

October 03, 2021

Very friendly, efficient staff. Work w as done in a timely manner and all concerns taken care of. More

by Marti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
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Oct 06, 2021 -

AutoNation Hyundai North Richland Hills responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Have a great day!

October 02, 2021

WE ALWAYS HAVE GREAT SERVICE AND IT IS EASY TO MAKE APPOINTMENTS FOR OUR CARS. MICHAEL WINCK IS SUPER GIVING EXCELLENT SERVICE. More

by CMHJAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MICHAEL WINCK
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Oct 05, 2021 -

AutoNation Hyundai North Richland Hills responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're happy you found our staff to be so supportive during your experience here at AutoNation Hyundai North Richland Hills. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 29, 2021

Mike did a very efficient and professional job of listening to why I’d brought the vehicle in and of explaining to me the decisions I needed to make concerning my options for service. It was obvious More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department - Mike
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Sep 30, 2021 -

AutoNation Hyundai North Richland Hills responded

We are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 28, 2021

The experience here was way beyond what I have had from most dealerships, Terrika was great helping my wife find the perfect vehicle. She delivered the Hyundai last night showed my wife all the features an More

by Demonmonk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrika
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Sep 29, 2021 -

AutoNation Hyundai North Richland Hills responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much again for your feedback! We hope you have a great day!

Sep 29, 2021 -

Demonmonk responded

Thanks again for all y’all did especially Terrika, she went above and beyond. Thanks again

September 27, 2021

The staff at the dealership is friendly and will work to find the best deal for you. I learned about leasing a vehicle and found a great deal! More

by Sarah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred, Denise Staton
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Sep 28, 2021 -

AutoNation Hyundai North Richland Hills responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 27, 2021

The staff is really friendly but my car was misdiagnosed and car was fixed. Charged almost diag and hour labor for my not being fixed. Hopefully they look at it again without another charge More

by Vincevaltierra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe service
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Sep 29, 2021 -

AutoNation Hyundai North Richland Hills responded

Hi, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (817) 953-6549 -- we hope to hear from you soon. Take care!

Sep 30, 2021 -

Vincevaltierra responded

Joe has called me back, not trying to throw any one under the bus. I'm in the same business and what the process takes, hopefully it will be taken care of and under drive train warranty. They are going to take a better look at my car (which I like very much) at no charge

Oct 20, 2021 -

Vincevaltierra responded

Well the dealership took my car back the second time had for two weeks no updates. I called and they tell it was tested and it was the radiater cap and drove it six miles and fix the problem. I told to keep it and make sure for two more days. Joe said it was good. I drove it back to work seven miles and the problem is still there. Not happy at all, the first I was charged a diagnostic fee 130 and another 130 to tighten two hose clamps, second time just the radiater cap, I'm fine with that but not fixed. I bought a Hyundai for the warranty, but no one wants to honor it,, not happy

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