AutoNation Hyundai North Richland Hills

The service advisor, Mike, did a great job keeping me informed of the progress. I appreciate being called back to double check bolts were tightened versus a potential issue during my long commute. informed of the progress. I appreciate being called back to double check bolts were tightened versus a potential issue during my long commute. More

It was good and professional experience, especially Zach who helped me to get my car fix. Thank you! who helped me to get my car fix. Thank you! More

I bought my used car here gave me a fair deal on trade in, personal were very nice and made everything happen with no hassle in, personal were very nice and made everything happen with no hassle More

Waited over a week for repairs that were promised at time of purchase. Was promised a loaner car while repairs were being done and did not receive one. There was no communication unless I initiated it. The s of purchase. Was promised a loaner car while repairs were being done and did not receive one. There was no communication unless I initiated it. The sales guy that supposedly organized the repairs had no idea what was going on. Was told the car was waiting for parts but nothing was replaced. The car we purchased had non-oem infotainment system that we are still having issues with. When I requested to speak to the General Manager of the dealership, I was denied. When leaving messages for the Sales Manager calls were never returned. I cannot, will not and do not recommend buying from AutoNation. More

I bought my car here and all personal are excellent from de sales man through the service. de sales man through the service. More

I used them for servicing my car. They are quick, professional, courteous. I will go there again! They are quick, professional, courteous. I will go there again! More

I felt like an important customer and a difficult one too. Mo, who took great care of me, was kind and understanding with all my questions and changing my mind a few times. A challenge for me was what ty too. Mo, who took great care of me, was kind and understanding with all my questions and changing my mind a few times. A challenge for me was what type of vehicle was right for me. He was there to help me every step of my craziness. When I go back he is so happy to see me. Lol. I loved the interaction w Zach in finance who was so personalable, friendly and worked with us on the right options to take care of our new car. Walking in every one is so friendly and anyone will come up to help. More

Joe and Jorge were very capable to answer my questions and treated them with respect. Their service was beyond my expectations ,they are the best. and treated them with respect. Their service was beyond my expectations ,they are the best. More

My husband and I recently purchased a car from here and the experience from beginning to end was great. Jaden, our salesperson, was superb and always stayed on top of things with communication with us thr the experience from beginning to end was great. Jaden, our salesperson, was superb and always stayed on top of things with communication with us throughout the process. Our experience with the finance department went smoothly and was a positive experience as well. More

On Saturday, I purchased the 2017 VW Golf but the lumbar support on an otherwise outstanding car killed my back. Ryan Lovin actually contacted me on Saturday evening to see how the Golf was doing and I exp support on an otherwise outstanding car killed my back. Ryan Lovin actually contacted me on Saturday evening to see how the Golf was doing and I explained my back issue. On Sunday, he told me that there was a lumbar adjustment. It helped but not enough to keep the Golf. I told him that I would be returning the Golf Monday morning. And bright and early Monday morning, I brought the Golf back and Ryan Lovin and Ryan Schell helped me to find a suitable vehicle, Buick Regal, which was located at that Audi Plano. I test drove the Regal and it was perfect. They retrieved the vehicle from the Plano dealership and had detailed it. They had me back on the road and in West Texas by 8:30pm. It was a great experience with the two Ryans! More