AutoNation Hyundai North Richland Hills

Frankie and Geno were the best. The process of buying my car was very fast! Any questions or concert were met, they also had great hospitality! The process of buying my car was very fast! Any questions or concert were met, they also had great hospitality! More

We received professional friendly service from both sales and finances. Excellent knowledge lead us to the correct car and not the one we thought we wanted. Great Experience. and finances. Excellent knowledge lead us to the correct car and not the one we thought we wanted. Great Experience. More

They were Helpful, courteous, prompt, informative. They gave me more than I expected for my trade in. They gave me more than I expected for my trade in. More

Donald Davis and the staff were very helpful and courteous. Most important I purchased the car I wanted. courteous. Most important I purchased the car I wanted. More

Great people. Good service. Clean car. (it really needed to be washed). The repair had to be delayed as the part was ordered but not delivered. So I had them do th Good service. Clean car. (it really needed to be washed). The repair had to be delayed as the part was ordered but not delivered. So I had them do the State inspection insted. More

Servicio al cliente de lo mejor hasta el día de hoy , atención amable y de calidad atención amable y de calidad More

The customer service at this dealership service center and collision center is extremely bad, they handled my situation VERY POORLY and I am extremely disappointed at the lack of respect and understanding and collision center is extremely bad, they handled my situation VERY POORLY and I am extremely disappointed at the lack of respect and understanding for what has happened. My advice is DO NOT go to used Hyundai service or collision center in NRH. I bought a 2021 Hyundai Kona at World Car Hyundai in San Antonio with major paint issues, painting chipping off both back doors, and small chips all over the car, turning into way bigger spots every single day. More then 30 spots all over my vehicle. Paint is bubbling, and chipping all over the vehicle. Hyundai of NRH had no interest in helping with my vehicle. They made a case with Hyundai to see what they will cover, when Hyundai of San Antonio said they would fix all of it because of “paint defects”. The case ended up covering ONLY the doors, when the ENTIRE CAR is chipping like wild fire. Hyundai NRH keeps telling me that it is because of “outside influences, rocks, or nicking the paint” the paint started chipping 13 days after i bought the vehicle & it is just progressing into huge spots. World Car in San Antonio told me to go to the Hyundai place CLOSEST to my house which is NRH Hyundai service- who are ZERO HELP. The NRH Hyundai employees and manager were extremely rude, condescending, treated me like i have no idea what i am talking about. I DO NOT appreciate being spoken to like this AT ALL. When i spoke with the manager he was rude, kept speaking over me and getting louder, COMPLETELY DISREGARDED me and my concerns. I told him my grandfather had bought many cars from Hyundai recently (7-8) and he proceeded to speak over me and say “ it wouldn’t matter if he bought 100 cars” it is very nice to know all of our money spent means nothing to Hyundai and it’s managers. I also do not appreciate buying a car, with major paint defects, being told it will get fixed, and NO ONE willing to help with this at all. DO NOT BUY FROM HYUNDAI - THEY WILL NOT FIX THEIR MISTAKES OR RIGHT THEIR WRONGS. More

Very good service. Sales person Frankie was very helpful. He went above and beyond to help us find car of our choice. Sales person Frankie was very helpful. He went above and beyond to help us find car of our choice. More

The service was fantastic and faster than I expected. They also have a nice customer lounge with snacks and beverages. I usually go to an express oil change place but I think will go here from now on. They also have a nice customer lounge with snacks and beverages. I usually go to an express oil change place but I think will go here from now on. More

It was a great experience at the services department. The service advisor was attentive and communicated clearly. 5 stars for them I stopped by the sales floor and they did not seem interested in sell The service advisor was attentive and communicated clearly. 5 stars for them I stopped by the sales floor and they did not seem interested in selling. Zero stars for the sales floor team. More