AutoNation Hyundai North Richland Hills

Love the renovated facility. The service staff are nice and helpful. The oil change and transmission service took a little long. Overall, the experience was positive. Thanks. The service staff are nice and helpful. The oil change and transmission service took a little long. Overall, the experience was positive. Thanks. Dr. Steve More

Sales, service are honest, pleasant, recommended this dealership to my grandson, he is planning to sell his current vehicle or trade it in for a new one dealership to my grandson, he is planning to sell his current vehicle or trade it in for a new one More

I recently came home off mission (U. S Army) and needed a more fuel efficient vehicle, the team at AutoNation in North Richland Hills did just that for me. They were very accommodating an S Army) and needed a more fuel efficient vehicle, the team at AutoNation in North Richland Hills did just that for me. They were very accommodating and extremely professional with how they handled my business. I got the car I wanted and in a timely manner, I truly would suggest anyone looking for a vehicle to give this team a call! A special thank you to both Luis and Celeste for their amazing customer service. The entire team provided the kind of service that truly justifies this review thank you all! More

Lets be honest not always expecting a positive experience when looking for a new vehicle, I have to say I had a great experience at AutoNation Hyundai North Richland Hills. The entire team was very helpful t when looking for a new vehicle, I have to say I had a great experience at AutoNation Hyundai North Richland Hills. The entire team was very helpful throughout the process, Celeste, Brian & Randall were all professional and made sure I was getting what I wanted including price. Thanks again Team, I will recommend the AN NRH Team!! More

The service department was very nice, it took a little to long to get an oil change but they did a great job. long to get an oil change but they did a great job. More

AutoNation Hyundai is not just where I would recommend purchasing a vehicle but in addition the service department is absolutely fantastic! purchasing a vehicle but in addition the service department is absolutely fantastic! More

Staff is very friendly and helpful. Jaden is answered all my questions about the various cars and would get pricing. Would come here again Jaden is answered all my questions about the various cars and would get pricing. Would come here again More

The good: they had EXACTLY the vehicle I was looking for. They had the only one in the entire DFW metroplex. It had been delivered just two hours before I arrived. Celeste did a very good job during the sale They had the only one in the entire DFW metroplex. It had been delivered just two hours before I arrived. Celeste did a very good job during the sales process. She sent several videos that explains some of the features for me to watch. The not so good: I wasn’t allowed to take the vehicle on the freeway during the test drive. My friend who was helping me pick out a car was not allowed to drive it at all. I was supposed to receive an NFC card but didn’t. So I had to go back to the dealership to get it and have it programmed. They automatically sell front windshield and side window tinting from an aftermarket company. The job that was done was very poor. The window looks continually dirty. In spite of being at the dealership for several hours waiting on various things there was no attempt to walk through any of the settings to help fill the time. When with the F&I manager I specifically asked if there was a break-in period for the engine. He said no, however the owners manual said there was. The other issues concern Bluelink support (I would rate them very poorly) and marketing for allowing people to think that digital jet works on an apple iPhone. No matter what you read online just know that it doesn’t work, hence the need for the NFC card. The NFC card won’t be as secure since there won’t be any security to make sure the holder isn’t a bad actor unlike a phone which requires credentials to unlock. More

I’ve used this service department on a few occasions. They give good advice, options, etc. Work is done within the time frame they commit to, which helps with planning. They communicate well. They do hav They give good advice, options, etc. Work is done within the time frame they commit to, which helps with planning. They communicate well. They do have an opportunity to go above and beyond and wow customers with a car wash or such when the vehicle is being returned. This is my only reason for not giving a 5⭐️ More

State inspection was done pretty quick. Great experience. I'll recommend this place for your state inspection. Great experience. I'll recommend this place for your state inspection. More