AutoNation Hyundai North Richland Hills

I was misled into purchasing a $3,900 vehicle protection plan for a pre-owned car after sales associate Jason Rudd and CFS manager Seth Baker assured me that it was the only way that I could qualify for an plan for a pre-owned car after sales associate Jason Rudd and CFS manager Seth Baker assured me that it was the only way that I could qualify for an auto loan. I later learned that they had lied and that extended warranties cannot be a condition of finance eligibility. When I reached out to cancel the plan within the 60-day cancellation window, Seth repeatedly dodged my calls and the sales staff gave me the run-around. He also obstructed my attempts to submit the proper paperwork to AutoNation. These guys are absolute sharks and will say anything to sell you expensive add-ons that you don‘t need. I recommend saving yourself the headache and taking your business elsewhere. More

It was a great car buying experience. Mo was fantastic to work with. Will certainly do business with them again. Mo was fantastic to work with. Will certainly do business with them again. More

Who actually likes buying a new car? No one, right? Yet, Josh, AB, RJ, and Adam did a fantastic job getting us into a brand new Kona during a very busy day. I wasn't sure what model I wa No one, right? Yet, Josh, AB, RJ, and Adam did a fantastic job getting us into a brand new Kona during a very busy day. I wasn't sure what model I wanted, but new it was time to get a new model to upgrade from my '21 Tuscon. The gentlemen were patience with me while I figured out what size of SUV was perfect for me this time. Once I decided, financing was a quick, painless process. We left feeling valued and beyond happy with our purchase. Thanks for going the extra mile and getting us into a cool-looking and safe car for our little family More

We had Ryan help us the car was ready for my 16 y. o. when we got there. It was perfect and full of gas GREAT purchase experiance!! Could visit again if ever need another car! o. when we got there. It was perfect and full of gas GREAT purchase experiance!! Could visit again if ever need another car! More

I had a very positive experience with this dealership and am very happy with my purchase. am very happy with my purchase. More

Excellent customer service with fast delivery of services. I always leave happy after every visit. services. I always leave happy after every visit. More

Called and spoke to Frankie Sisneros first time has no understanding of what lease is second kept insisting to the point of being rude for a credit app prior to even telling me what the price of the vehic understanding of what lease is second kept insisting to the point of being rude for a credit app prior to even telling me what the price of the vehicle would be monthly. Spoke to the sales manager, only to find out where they get the attitude. The manager also insisted on a credit app before even telling me what he would sell the vehicle for.. Nobody that has ever purchased or at least a vehicle Would be stupid enough to give credit information to someone else specially over the phone just to get A monthly price on a particular vehicle. If people do that, what that means is, if you don’t like the price then next dealership you go to you’ll have to run another credit report. Imagine if you go to four or five dealerships. Your credit score will drop over 100 points.. This place attitude is horrible. Professionalism sucks Sales tactics suck looking out for this. Customer sucks. Imagine if this is at the beginning when you’re trying to buy a vehicle I can imagine what the service and attitude would be after you buy it recommendations stay away from this place. More

Called and spoke to Frankie Sisneros first time has no understanding of what lease is second kept insisting to the point of being rude for a credit app prior to even telling me what the price of the vehic understanding of what lease is second kept insisting to the point of being rude for a credit app prior to even telling me what the price of the vehicle would be monthly. Spoke to the sales manager, only to find out where they get the attitude. The manager also insisted on a credit app before even telling me what he would sell the vehicle for.. Nobody that has ever purchased or at least a vehicle Would be stupid enough to give credit information to someone else specially over the phone just to get A monthly price on a particular vehicle. If people do that, what that means is, if you don’t like the price then next dealership you go to you’ll have to run another credit report. Imagine if you go to four or five dealerships. Your credit score will drop over 100 points.. This place attitude is horrible. Professionalism sucks Sales tactics suck looking out for this. Customer sucks. Imagine if this is at the beginning when you’re trying to buy a vehicle I can imagine what the service and attitude would be after you buy it recommendations stay away from this place. More

Bought car with cash on the 2nd, its 11 days later still no car. No updates no car. No updates More

The dealership was very welcoming. Everyone was very nice and willing to help in anyway. Everyone was very nice and willing to help in anyway. More