AutoNation Hyundai Mall of Georgia - Service Center

Didn't purchase here. But glad I serviced here!! Bought a new Hyundai Sonata Sport. Within weeks of the purchase the radio entertainment system start acting funky. Essentially when the car was sta Bought a new Hyundai Sonata Sport. Within weeks of the purchase the radio entertainment system start acting funky. Essentially when the car was started first time in the day the screen would blank in and out, change into multiple colors, go dead, come back alive and finally on most days after a minute or two it stabilized. It took three different videos on three different days, to show what it does. Took it to a dealer in Duluth and one in Conyers and showed them the video. Although they accepted what the video showed, they told me I had to leave my car with them overnight, so they could simulate or emulate I should say, the dysfunctional startup, so they could order me a new radio under warranty. I didn't want to leave my car and decided I'd wait until the entertainment system died totally to have it addressed. Well, it did die for two days, then came back to life doing the wacky startup. So I showed the videos to the asst. service manager (Mr. Dalton) and top mechanic at AutoNation Hyundai. After looking at it, they said, "we agree it is dying". They ordered me a new stereo system, told me when it came in, installed it and it is working fine! (Mr. Dustin the other service writer, sat with me in my car to make sure all things were working right! The point is they, 'saw the issue, accepted the issue and did something about it'. I didn't have to leave my car. It wasn't that complicated, geez! So it was my first service on my new Hyundai, right? So, obviously AutoNation Hyundai will be my first stop for future service. Dalton or Dustin. More

Excellent service department! I had a problem with my 2011 Hyundai Genesis proximity sensors working intermittently. I had taken the vehicle multiple times to Rick Case Hyundai se I had a problem with my 2011 Hyundai Genesis proximity sensors working intermittently. I had taken the vehicle multiple times to Rick Case Hyundai service department for service but they could not fix the problem. I took the car to AutoNation Hyundai and spoke with Associate Service Manager (Dustin Nelson) and he said they will fix the car. A warranty part was replaced and the car was fixed in 10 minutes. Now that is what I call excellent service. I will now take my vehicle to AutoNation for service and keep them in mind when I am ready to purchase another vehicle in the future. I highly recommend this dealership especially for service. More

Great experience! Although I did several online websites to shop, I went here because I already had an Elantra from here. Willie Coleman did fantastic job in helping me Although I did several online websites to shop, I went here because I already had an Elantra from here. Willie Coleman did fantastic job in helping me find the right car. He actually went above and beyond in helping me. The experience was pleasant which is not always true. I like riding in my Santa Fe Sport. More

I bought my Hyundai from a different dealer but had to come here to sign up for blue link. Armin was great! he worked really hard to help me even though he had nothing to gain from it. and never once made come here to sign up for blue link. Armin was great! he worked really hard to help me even though he had nothing to gain from it. and never once made me feel like I was wasting his time. I will definitely be coming to see Armin on my next vehicle purchase! More

I started my Genesis coupe 2.0T two days ago, and it was like it did not get gas. It eventually started and down the road just started to choke like it does not get gas. I stopped and when trying to start like it did not get gas. It eventually started and down the road just started to choke like it does not get gas. I stopped and when trying to start it again it was just turning the engine. I had it towed in thinking is was some blockage somewhere or some sensor. The guy from the dealership call me to say the engine was seized because the oil was old. He looked at the sticker in the window, and yes I was way over my service. I always run my vehicles on Mobile One. I take blame for the fact that I did not have the oil changed on time, but I had no signs of any issues. No engine light, no oil light, temperature gauge was always low, even on that day it “seized”. The person at the dealership(Larry) just said it did not want to turn and when the opened it up they saw oil sludge. They refuse to repair it under warranty, the car has 44 0000 miles on the clock. I also purchased a Hyundai Protection plan for $1894 dollars (Platinum plan). I call the company in Florida to find out if they will cover it. The person told me no. When asking what the difference then is between a normal warranty and this expensive extended plan his answers was “is was not mandatory and nobody forced you to buy it” I am willing to go all the way with this, but for now just want to warn potential buyers to stay away from Mall Of Georgia Hyundai More