AutoNation Hyundai Mall of Georgia - Service Center

I wish communication would be much better and someone to answer the phone in the service department. Not returning voice messages either. Very frustrating... answer the phone in the service department. Not returning voice messages either. Very frustrating... More

Every time I go to this dealership I am always impressed by how quickly they are to fix my car. The men and women who work here are very nice and courteous to me. My car is in great shape because of them. T by how quickly they are to fix my car. The men and women who work here are very nice and courteous to me. My car is in great shape because of them. They have done oil changes, tire rotations, repaired two tires with nail and glass in them. I’ve brought my car in for a couple of recalls and am always treated well. When I have had to pay for services their prices are very reasonable. I’m very appreciative of this dealership and will continue to use them. I do hope they update the online appointment service. It was unusable the last time I tried to make an appointment. More

They gave me an appt within a week of calling. When I brought in My car they listened to my needs and wants. I was told a reasonable work time even though they were short on techs. so I chose to When I brought in My car they listened to my needs and wants. I was told a reasonable work time even though they were short on techs. so I chose to leave my car. I was driven to my home. The driver was very helpful. Work was done in time. I was able to take advantage of a sale that day thanks to the person checking me out. More

Went in for oil change and said my car been sluggish when accelerating. Told I needed 4 new tires and wheel alignment. I questioned that would change sluggish acceleration. Took car elsewhere and told only n accelerating. Told I needed 4 new tires and wheel alignment. I questioned that would change sluggish acceleration. Took car elsewhere and told only needed one tire and fuel injection. Car running perfect. More

Brought my 2016 Elantra in for a repair. When they called to tell me the issue and how much it would be, they also mentioned that it looked like I hadn't done the 60,000 mile maintenance on When they called to tell me the issue and how much it would be, they also mentioned that it looked like I hadn't done the 60,000 mile maintenance on it (car has 85,000 miles on it). He then proceeded to tell me that as part of the 60,000 mile maintenance, I needed to replace the coolant and transmission fluids, and change the spark plugs, for a total cost of $670. I declined, and said I'd just do those another time. When I got my car back, I looked at the manufacturer's recommended maintenance schedule in the manual. Hyundai recommends changing spark plugs at 105,000 miles, coolant at 120,000 miles, and transmission fluid NEVER. I checked with my uncle, who's been a dealership mechanic his whole career, to get his take on it, and he said it's completely unnecessary to do those items before the manufacturer's recommended timeframe. I expect a repair shop to exaggerate needed repairs (sadly). But to blatantly lie about necessary maintenance at a cost of $670 is inexcusable. I will never return to this dealership. More

Came in for a faulty Battery. Got a battery replacement and all inspections and services done within an hour Ask for Sage and Ben. They are amazing Got a battery replacement and all inspections and services done within an hour Ask for Sage and Ben. They are amazing More

Outstanding customer service! I really appreciated how efficient they were in getting me in and out! Thank you AutoNation Hyundai Mall of Georgia! I really appreciated how efficient they were in getting me in and out! Thank you AutoNation Hyundai Mall of Georgia! More

I brought my car for servicing for a basic oil change, slow tire air leak on right side tire, clunking rattling noise at the bottom of the car. I was told the bottom of my car there was something that jus slow tire air leak on right side tire, clunking rattling noise at the bottom of the car. I was told the bottom of my car there was something that just needed to be tightened - loose because may have caused the problem. I was then told that I needed new tires because there was tire rot but last service, approx. 4000 miles ago my tires inspected I was told were okay and no tire leaks. I was told during this service visit, my air leak was from tire rot. I trusted the dealership and decided to have new tires installed. I waited 3 to 4 hours to be told that somebody else skipped in front of me so there was a delay in having my tires installed. I could not wait any longer so had to pick up my car the next day. When I picked up my car the next day, the clunking noise was still there and now I have to take it back. I don't think the mechanic even took out my car for a test drive to determine where the clunking/rattling noise was coming from. I do not recommend this dealership for repairs or servicing. The mechanics lost my trust and confidence. I’ve been taking my car to Hyundai for 11 years now to the same service/repair shop and I am very dissatisfied with the service that I received. I think next time, I will consider taking my car to a Jiffy Lube, Discount Tire or other place. Overall, the quality of service is not what it used to be. I will be in the market to purchase a new car soon, and will look at other car dealerships like Honda, Toyota, etc. On a positive note, Aimee the service manager was friendly and gave me a loaner car while my car was still in the shop. More

Also. friendly and tells you want needs servicing and the order of “importance “ if unable to afford all the necessary services at that time. I have only ha friendly and tells you want needs servicing and the order of “importance “ if unable to afford all the necessary services at that time. I have only had my car serviced by Hyundai mall of Georgia sine 2013. Going strong. Fingers crossed that that brake lights installed this don’t burn out in nine months like before More

Thorough-good customer service-wait time acceptable-updating dealership-keeps up with safety recalls-love my Tucson! acceptable-updating dealership-keeps up with safety recalls-love my Tucson! More