AutoNation Hyundai Mall of Georgia - Service Center

Great customer service. Fast appointment and was in and out with no hassle for a recall. Will definitely shop here when it’s time for a new car. Fast appointment and was in and out with no hassle for a recall. Will definitely shop here when it’s time for a new car. More

Thier service department is excellent. Manager Justin is professional ,honest, friendly, and goes over options throughly .His demeaner and customer service is the main reason , if not only Manager Justin is professional ,honest, friendly, and goes over options throughly .His demeaner and customer service is the main reason , if not only reason I returned to this location and did not shop a possible cheaper alternative. I am retired and needed to apply for DigniFi car credit card to break down my over all payments due to work I needed done. John service representative was amazing !! Best experience ever. He was knowledgable called me numerous times with updates . Helped me manuver through a guestimate of monthly payments. Kept me informed on my car's progress. They accomplished completing the work a day earlier, while thier building is under construction remodling and swamped with work. Honestly John made me want to call his Mother and tell her what a " good human" she raised lol. John made you feel like you were a friend vs a customer. This service department is a 10 star place. How you treat a customer matters . I will tell anyone with a Hyundai go see Justin or John. You will be happy. More

Nice but don't think they really looked for the problem. Car still runs bad. Car still runs bad. More

I use this location for service due to proximity. However, it’s near impossible to get anyone on the phone or to give you any straight answers. I have to find my paperwork but the girl I worked wi However, it’s near impossible to get anyone on the phone or to give you any straight answers. I have to find my paperwork but the girl I worked with is what got them a star. She was great and obviously overworked and under supported. She heard me and did what she could to help me. Including “finding” my stereo that was ordered in March. In spite of several attempts in looking for updates apparently the stereo was sent back to the factory bc no one called me to tell me they had it and they returned it instead. More

The Hyundai nation dealership have very good customer service they got me in on time for my appointment service they got me in on time for my appointment More

Very good working with client. Patient, considerate.Would use service there again. Never felt rushed Patient, considerate.Would use service there again. Never felt rushed More

YOUR SERVICE WAS EXCELLENT & KIND BUT SOME COMMUNICATION (LANGUAGE OF VEHICLE) HAS A LITTLE PROBLEM. (LANGUAGE OF VEHICLE) HAS A LITTLE PROBLEM. More

Justin, Mike, and service representatives are great. They know me and always go above and beyond to get the job done. They know me and always go above and beyond to get the job done. More

I visited dealer ship 07/05/2022. service desk John he was very quickly handling for my vehicle maintenance schedule. I really thankful for his help. service desk John he was very quickly handling for my vehicle maintenance schedule. I really thankful for his help. More

I scheduled an appointment for a recall notice regarding our Santa Fe last week. I took the vehicle in yesterday to have the recall part replaced. I was called several hours later saying that the dealer had our Santa Fe last week. I took the vehicle in yesterday to have the recall part replaced. I was called several hours later saying that the dealer had run out of the parts and to pick up the car with the work not completed. I had expected the dealer to be able to count how many parts they would be receiving and then not schedule an more cars over the amount they would receive. Did that happen? NO IT DIDN'T. I don't know when I can make another appointment as the guy who gave us our Fob back just left a sticky note on the service techs computer. As there was only one service tech in the shop and he was on the phone. More