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AutoNation Hyundai Mall of Georgia - Service Center

Buford, GA

4.6
602 Reviews

602 Reviews of AutoNation Hyundai Mall of Georgia - Service Center

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August 08, 2022

Service experience was EXCELLENT! Service Mngr Justin and Service Advisor Andy made sure our issues were addressed and resolved to our satisfaction. We will continue using this Hyunda More

by 2022 Elantra N owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin (service manager) and Andy (service advisor)
Aug 12, 2022 -

AutoNation Hyundai Mall of Georgia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 05, 2022

Mike Hendrix is hands down one of the best service advisors I have ever seen from his service to knowledge to follow up. Been a customer with you guys for around 10 years and myself and my family so a More

by Dennis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hendrix
Aug 09, 2022 -

AutoNation Hyundai Mall of Georgia responded

Hello Dennis, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

August 05, 2022

Had a great service experience. When we arrived, we were greeted by someone friendly who asked about what was needed. Service was fast. More

by mamendez0711
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I forgot her name
Aug 09, 2022 -

AutoNation Hyundai Mall of Georgia responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 03, 2022

Mike was very helpful and attentive during my oil change and inspection. Overall service was timely and was in and out in about an hour. Very positive experience. Mike was professional and pleasant. More

by bfillingim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike hendrix
Aug 07, 2022 -

AutoNation Hyundai Mall of Georgia responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 03, 2022

Great service and very timely. John is always a pleasure to work with and takes care of me and my vehicle, thank you! More

by mhedlund
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Aug 07, 2022 -

AutoNation Hyundai Mall of Georgia responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

August 02, 2022

Friendly people and they kept me up to date on my vehicle and they fought with the insurance company so I didn't have too. Michail Lazaris was a pleasure to work with. More

by Todd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michail Lazaris
Aug 04, 2022 -

AutoNation Hyundai Mall of Georgia responded

Hi Todd, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

August 01, 2022

Took car in for regular maintenance. Working with Aimee was great. She was friendly and pleasant, got me in quickly, kept me informed about progress and what they found, and then got me More

by ltgmsg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aimee
Aug 04, 2022 -

AutoNation Hyundai Mall of Georgia responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

July 31, 2022

John was very helpful and attentive during my oil change and inspection. Overall service was timely and was in and out in about an hour. More

by wpn94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Aug 03, 2022 -

AutoNation Hyundai Mall of Georgia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

July 30, 2022

Friendly environment and the service is acceptable. Still waiting for the part and hope that it will come and get the call to get it fixed. More

by Skc
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Aug 02, 2022 -

AutoNation Hyundai Mall of Georgia responded

Hi, we're glad to hear you enjoyed your visit. If you have any further questions, please give us a call. We're always happy to help!

July 29, 2022

Disappointed that I had to wait over a month for an oil change. When I got there the part that was needed for the recall was not at the dealership. I used to like coming here for my service work on my vehi More

by Kim.blachly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No clue
Aug 02, 2022 -

AutoNation Hyundai Mall of Georgia responded

Hello Kim, we appreciate you taking the time to leave us this feedback. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (770) 674-6079 so we can work towards a resolution.

Aug 11, 2022 -

Kim.blachly responded

Still no response back from the dealership. Very disappointed with this overall experience.

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