AutoNation Hyundai Mall of Georgia - Service Center
Buford, GA
594 Reviews of AutoNation Hyundai Mall of Georgia - Service Center
I had a 4:00 appointment for a oil change and to check on a issue with the transmission. I arrived on time and spoke with a service advisor and was told it would not take long and I waited. At 7pm the time w a issue with the transmission. I arrived on time and spoke with a service advisor and was told it would not take long and I waited. At 7pm the time which the service center closed I asked about my car and the advisor went to see if it was completed, the car was brought up and I was told the oil change was completed However, when I asked about the transmission issue, the service advisor informed me they did not have time to check on the issue and make another appointment. After waiting 3 hours for the oil change and the transmission issue to be done I am very disappointed with the lack of communication and follow through of service of the center. More
The dealership is fine. i have a problem with my car, the door handle on the passenger side is blistering. and i guess the warranty is out on my santa fe. we purchased all i have a problem with my car, the door handle on the passenger side is blistering. and i guess the warranty is out on my santa fe. we purchased all this extra warranty and find out it is not available when we need to use it. The blistering on our door handle is not anything we did. it is a manufacture problem. I can't believe this would cost me over $600.00 to repair. This should be covered by Hyundai. also my fluids were not topped as they should have been. I even mentioned this. It is too difficult to reach a person in the service department and they never call me back More
I came in for a recall service. I was met by Raymond who explained the procedure and reviewed with me the mileage services that needed to be done. I picked the one that was most ne I was met by Raymond who explained the procedure and reviewed with me the mileage services that needed to be done. I picked the one that was most needed and my car was then updated. The friendliness, and professionalism will bring me back. Thank you Raymond!! More
I brought my vehicle in recall service. This dealership has always been fast and the staff are always polite. I was in and out within an hour This dealership has always been fast and the staff are always polite. I was in and out within an hour More
The customer service representatives were very professional and friendly. I had a very difficult time getting an appointment, and the appointment representative wasn't helpful - simply told me it professional and friendly. I had a very difficult time getting an appointment, and the appointment representative wasn't helpful - simply told me it would be over 2 months before an appointment was available and told me to "go somewhere else". I asked where there were other service locations, and she said, "I have no idea." I ended up contacting my original sales representative - Grace Baker - and she had an appointment - same week - for me immediately - thank you for your continued awesome support, Grace! The maintenance work was done; however the car wasn't cleaned up as promised - no vacuum, wash, etc. It also took two hours to do the oil change and tire rotation. The waiting room was comfortable, even with remodeling in progress. More