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AutoNation Hyundai Mall of Georgia - Service Center

Buford, GA

4.6
596 Reviews

596 Reviews of AutoNation Hyundai Mall of Georgia - Service Center

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January 17, 2023

Took 3 1/2 hours for oil change & tire rotation . RIDICULOUS !! When I called to schedule appt, call lady couldn’t tell me length of appt. I had to cancel 2 other appts because of the length of time More

by JPB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hassan was very helpful during this service call
Report | Print
Jan 20, 2023 -

AutoNation Hyundai Mall of Georgia responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (770) 674-6079. We'd appreciate the chance to make your experience a positive one.

January 16, 2023

A great dealership to buy or Get your car fix. . My next car will be Hyundai! More

by kgray9791
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All Employees are wonderful
Report | Print
Jan 16, 2023 -

kgray9791 responded

I would totally buy a another Hyundai!

January 15, 2023

Timing and service were excellent, the service representative was courteous and very helpful thank you More

by Jancieta1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert
Report | Print
Jan 20, 2023 -

AutoNation Hyundai Mall of Georgia responded

Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 14, 2023

I am elated that they listened to my worries and attended to them. Thank you so much! I want to show my gratitude and just say I plan to return. The person who helped me, last name Spinelli was professional More

by patriciafrankln
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spinelli
Report | Print
Jan 20, 2023 -

AutoNation Hyundai Mall of Georgia responded

Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

January 13, 2023

Trying do follow up with my car repairs, but no has returned my calls. Unhappy! More

by Top Cotton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Turner
Report | Print
Jan 20, 2023 -

AutoNation Hyundai Mall of Georgia responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up. Take care!

January 12, 2023

Great service, overall a great experience. Very trustworthy advisor and staff. Will be back next time More

by OneHappyCustomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spinelli, Bert
Report | Print
Jan 17, 2023 -

AutoNation Hyundai Mall of Georgia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 12, 2023

There are a few things I feel unsatisfied with but in general everything is fine More

by Huy Bui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Albert
Report | Print
Jan 18, 2023 -

AutoNation Hyundai Mall of Georgia responded

Hi, thank you for taking the time to share your feedback with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

January 12, 2023

I have been using Hyundai Service for my cars for a little over 5 years now. It is great to see some of the same faces and know that it is going to be a smooth and easy process. Justin, Dustin and Chaz More

by arenuart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin, Chaz, Dustin
Report | Print
Jan 17, 2023 -

AutoNation Hyundai Mall of Georgia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Hyundai Mall of Georgia! If you ever need help, just give us a call. Happy motoring!

January 12, 2023

Raymond was a wonderful representative of and handle my car maintenance needs either proficiency and professionalism. More

by Hyundai girl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond
Report | Print
Jan 17, 2023 -

AutoNation Hyundai Mall of Georgia responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 10, 2023

Luis did an excellent job greeting me, confirming what I wanted done, and getting me in and out on time. Perfect, thank you Luis. More

by davidp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Jan 13, 2023 -

AutoNation Hyundai Mall of Georgia responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Hyundai Mall of Georgia. Don't hesitate to call us if you ever need anything. Be safe on the road!

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