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AutoNation Hyundai Mall of Georgia - Service Center

Buford, GA

4.6
594 Reviews

594 Reviews of AutoNation Hyundai Mall of Georgia - Service Center

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March 31, 2023

Chaz is a great customer service rep, I don't know his title but he was great. Texts and calls with updates and answers questions. My 2015 Sonata had to have the engine replaced, he was more helpful than More

by Liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chaz
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Apr 04, 2023 -

AutoNation Hyundai Mall of Georgia responded

Hi Liz, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Hyundai Mall of Georgia! Feel free to stop by if you ever need any more help.

March 31, 2023

So courteous when I came into the service department area. A gentleman immediately greeted me and was expedient in completing my forms for needed services. He took my keys and showed me where to wait an More

by gghearn
Recommend Dealer
Yes
Employees Worked With
Hassan
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Apr 04, 2023 -

AutoNation Hyundai Mall of Georgia responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 30, 2023

The workers are friendly and courteous. They were very swift with my recall. Good job More

by judithellisa
Recommend Dealer
Yes
Employees Worked With
Chass
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Apr 03, 2023 -

AutoNation Hyundai Mall of Georgia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 27, 2023

Raymond was really great in troubleshooting the issues and get my car fixed in time. More

by Pavan Gadiraju
Recommend Dealer
Yes
Employees Worked With
Raymond Spinelli
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Mar 30, 2023 -

AutoNation Hyundai Mall of Georgia responded

Hello Pavan, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 23, 2023

Albert is excellent service mgr . The service techs did work in time ly way. Keep up great work More

by chestG Herandhoney
Recommend Dealer
Yes
Employees Worked With
Albert Dennis
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Mar 28, 2023 -

AutoNation Hyundai Mall of Georgia responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

March 20, 2023

Very professional and great to work with. Had me in and out quickly as promised. More

by hurdis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond
Report | Print
Mar 23, 2023 -

AutoNation Hyundai Mall of Georgia responded

Hi Hurdis, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 15, 2023

The customer service team is friendly and attentive. They work to make sure all care is given to your Vehicle. More

by Felixcarpenter5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert in service
Report | Print
Mar 18, 2023 -

AutoNation Hyundai Mall of Georgia responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 14, 2023

Staffs were so friendly and helpful. The new dealer shop is clean and convenient. Thank you. More

by ezra88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chan Park
Report | Print
Mar 18, 2023 -

AutoNation Hyundai Mall of Georgia responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 14, 2023

I don't even know where to start. .. the service team is outstanding. Raymond Spinelli was upfront and honest about everything that was going on with my car. Rebecca got me into a loan More

by Stepp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Spinelli, Rebecca
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Mar 18, 2023 -

AutoNation Hyundai Mall of Georgia responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 14, 2023

Scheduled appointment time, didn’t matter. Tried to upsell. Overcharged me. Couldn’t get the computers to work. This is the second time this happened at this dealership. More

by Ldavidelaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not know
Report | Print
Mar 14, 2023 -

Ldavidelaine responded

Once again, horrible experience. Computers not working, had scheduled appt time, didn’t matter. Tried to update me 2x, overcharged me. I regret buying this expensive extended warranty based on the continued for service I get at this location.

Mar 14, 2023 -

Ldavidelaine responded

Computers not working, had scheduled appt time, didn’t matter. Tried to update me 2x, overcharged me. I regret buying this expensive extended warranty based on the continued for service I get at this location.

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