AutoNation Hyundai Mall of Georgia

Terrible place, can't trust anything that comes out their mouth. They just want to get your money. mouth. They just want to get your money. More

I came in for a recall service. I was met by Raymond who explained the procedure and reviewed with me the mileage services that needed to be done. I picked the one that was most ne I was met by Raymond who explained the procedure and reviewed with me the mileage services that needed to be done. I picked the one that was most needed and my car was then updated. The friendliness, and professionalism will bring me back. Thank you Raymond!! More

It’s always a awesome experience here. I will definitely be back in the future I will definitely be back in the future More

My husband and I had been car shopping for over a month with no luck and had bad experiences at all of the other car dealerships we had visited. I kept hearing good things about dealerships around the Mall with no luck and had bad experiences at all of the other car dealerships we had visited. I kept hearing good things about dealerships around the Mall of Georgia, so we started looking and found several cars that we liked online at AutoNation Hyundai Mall of Georgia. There was one car that we really liked and wanted to see. We made an appointment that morning and we were able to go there that same day to look at and test drive the car. Our sales person was Grace Baker and she was wonderful. She made the experience easy and simple. We found a car that we loved! Our financing person was Paul or Peter (can’t remember exactly) and he was able to help us finance the car under our budget. No other car dealership was able to do that. We are so thankful for him. We were so pleased with our experience and purchase. We highly recommend AutoNation Hyundai Mall of Georgia! Stephanie Cosby and David Mosteller More

I brought my vehicle in recall service. This dealership has always been fast and the staff are always polite. I was in and out within an hour This dealership has always been fast and the staff are always polite. I was in and out within an hour More

The customer service representatives were very professional and friendly. I had a very difficult time getting an appointment, and the appointment representative wasn't helpful - simply told me it professional and friendly. I had a very difficult time getting an appointment, and the appointment representative wasn't helpful - simply told me it would be over 2 months before an appointment was available and told me to "go somewhere else". I asked where there were other service locations, and she said, "I have no idea." I ended up contacting my original sales representative - Grace Baker - and she had an appointment - same week - for me immediately - thank you for your continued awesome support, Grace! The maintenance work was done; however the car wasn't cleaned up as promised - no vacuum, wash, etc. It also took two hours to do the oil change and tire rotation. The waiting room was comfortable, even with remodeling in progress. More

We were very happy with Raymond , He was kind ,Friendly , and got our car himself when it was time to leave and got our car himself when it was time to leave More

I brought the car in for a 10:00 appointment and was told it would be about 2 hours before they could see me. Then they didn’t even do the test that I had scheduled. My mistake was not having both my i phone it would be about 2 hours before they could see me. Then they didn’t even do the test that I had scheduled. My mistake was not having both my i phone and myWatch on so I didn’t receive a message. Why bother making an appointment if you wind up getting in line and having to wait your turn anyway. They just did the normal routine check points on the car that wasn’t necessary because it was a follow up from about 3 weeks ago. So I brought the car back home after an all day visit with nothing being done. Not a happy camper. I have a recall on car latches that were supposed to be ordered 4 weeks ago and still are not in. I haven’t been able to open one of my back doors and the drivers side door still doesn’t work so I can’t lock my car because I’m afraid if I do I won’t be able to get it unlocked. I live in Gainesville,Ga so I don’t have any other choice that to come up to the Mall of Georgia for my service. I find that to be an inconvenience for me at my age to have to drive all the way in and not get better service. I’m thinking my choice wasn’t a very good choice since I have such a hard time getting the work done on my trip into the dealership. More

It's taken three appointments to just have my car evaluated for a popping sound in my driver's door and a total of six hours wasted. I had a service manager working with me and he found the problem a evaluated for a popping sound in my driver's door and a total of six hours wasted. I had a service manager working with me and he found the problem and told me that he would order the part and call me. I called and left a message and it's been approximately two weeks. What do they want me to do, go get the part to bring it in for service, and replace it myself? Stay far away from Hyundai Mall of Georgia's service department, to say that it is horrible is an understatement. More

The dealership was being remodeled but everything was done in a professional matter. The waiting room was airy but comfortable. My car service was done in a reasonable time. done in a professional matter. The waiting room was airy but comfortable. My car service was done in a reasonable time. More