AutoNation Hyundai Mall of Georgia

Took a week to get a tire replaced because of "computer issues".- when I wouldn't wait any longer, I was sold a different brand of tire, and the dealership was either too cheap, or too inefficient to even issues".- when I wouldn't wait any longer, I was sold a different brand of tire, and the dealership was either too cheap, or too inefficient to even put a valve cap on the wheel. Very disappointed in the service I have received. From AutoNation Hyundai Mall of Georgia. More

I called yesterday to schedule an appointment to have an oil change I was giving Friday or Saturday but I wasn’t available those days so I was told I could be squeezed in the same day I called I brought my oil change I was giving Friday or Saturday but I wasn’t available those days so I was told I could be squeezed in the same day I called I brought my car to Hyundai appointment was at 4:30 I was seen in a decent matter of time my car was took back right after being seen I ran to Walmart to finish shopping and kill time by that time was car already out waiting on me. So everything was good as far as consistency I think if I was to sat there I wouldn’t had to wait long either. More

Exceptional customer service. Service Agent Albert is great. He explains the technical and costs of service with clarity and always makes sure my questions have been answered. The Service Agent Albert is great. He explains the technical and costs of service with clarity and always makes sure my questions have been answered. The 2021 Sonata N Line is our 3rd. I would not have any other dealership service department work on it. We very much appreciate the care and professionalism of Mall of Georgia Hyundai provides. More

Thank you for the best service at Hyundai, Buford. Diamond was very pleasant, kept me informed of my car’s service progress and was attentive! Thank you! Diamond was very pleasant, kept me informed of my car’s service progress and was attentive! Thank you! More

Friendly and prompt attention to my car and the issues! Thank you for your prompt service! Thank you for your prompt service! More

Great experience and great customer service from Albert Dennis who checked me in and helped me Dennis who checked me in and helped me More

My first oil change was a fairly good experience. It did take a little longer than estimated, but that is pretty common within the industry. The service advisor did a good job in updating me. It did take a little longer than estimated, but that is pretty common within the industry. The service advisor did a good job in updating me. More

Albert, thank you for all your help. You guys have the best customer service. Albert, you are the best. Thank you for updating me on my truck and ensuring everything was fixed correctly. You guys have the best customer service. Albert, you are the best. Thank you for updating me on my truck and ensuring everything was fixed correctly. 🙌🏾🙌🏾🙌🏾🙌🏾🙌🏾🙌🏾🙌🏾 More

Auto Nation, has exceeded my expectations. Quite frankly, service with Hyundai is not the best, and Auto Nation has definitely made an excellent impression on me. Keep up the excellent custome Quite frankly, service with Hyundai is not the best, and Auto Nation has definitely made an excellent impression on me. Keep up the excellent customer service! More

Beware of the transmission in the 2024 Santa Fe. Mine went out at only 4 weeks old. They said that it would take over a month. They ask if I just wanted to trade for another car. I said yes. We te Mine went out at only 4 weeks old. They said that it would take over a month. They ask if I just wanted to trade for another car. I said yes. We test drove and decided to sit down for paperwork, a joke. I paid $47,400 for my car and they first only wanted to give us $39,000 for my car. We refused anything except what we paid. We continued to go back and forth over this when they said that they would give me $41,000. Are you crazy? Would not let us speak, they were to busy over speaking us. I left crying my eyes out and no car. Even the general manager said that all they would do is wholesale our car because nobody would want it. When I said by having another transmission would decrease my value, not to mention this should not of happen in the first place. For a place that prides on their customer service, this was a disgrace. Zero stars!!!! Would never buy anything from them. Still with no car. And also Shawn the salesman got very overly demanding with us. Did not listen to our needs at all. More