AutoNation Hyundai Mall of Georgia

So here is our take on this dealership after all is said and done. This dealership will make promises that they don't keep. In our case, it was to fix a tire, and to sell us car that we could take home th and done. This dealership will make promises that they don't keep. In our case, it was to fix a tire, and to sell us car that we could take home the same day. They will have have you sign a sales agreement, get insurance on the vehicle, and take all your money. After the sale, they then inform you that you won't be able to drive the car off the lot because it'll take a week fix a tire. Really, are tires part of the supply chain shortage nowadays? So we had to wait a week to get our car, that we own, because this dealership went back on the agreement made to sell the car, stating they would have it done that day. After the sale, they told my husband that he could leave for a while and come back, because they had to do the tires and detail the vehicle, then it would be ready. After getting lunch and returning, he was told it'll be a week. Where is the customer service at this dealership? They said the car would be able to be taken home that day then did not find a solution to make it happen. They could have put on a tire since they are the ones who broke their promise. But this dealership is too cheap and will not do the thing they promise, nor find a solution that is reasonable. So after a week, my husband went back to get the car. He went to the same sales guy who pawned him off to the service department because they put on the tires. The service depart them gave him the car with only one of the two key fobs, and the one had a large key tracker device attached to it that the dealership uses. It even said on the key tracker 1 of 2. So my husband was nice enough to go back to the sales guy and offer them back their tracking device, and also inquired about he second key fob. The sales guy went and inquired about the other key fob and stated that they could not find it, but would mail it if they do find it. A week after that, my husband contacted the salesman about the key fob and was told that they do not have it. Again, being super cheap and not taking car of a customer because they don't want to give up a key fob because it has value. Beware of this dealership if they are promising to do something because they are not honest and do shady deals!!!!!!! Very unhappy with the lack of understanding and customer service. I would not recommend anyone to buy from here unless you like being mislead and left feeling taken advantage of. More

Dealing with Aimee was a pleasure and she makes sure that you're satisfied. I would definitely recommend asking for her when getting service done on your vehicle. you're satisfied. I would definitely recommend asking for her when getting service done on your vehicle. More

Overall it was a good experience. My only negative was the heavy metal music playing in the service area. While a few of the songs were okay, too many of them were cause for angst. My only negative was the heavy metal music playing in the service area. While a few of the songs were okay, too many of them were cause for angst. Coupled with people watching TV in the service waiting area it was too much sensory overload. Please find some music that is more appropriate. It doesn't have to be elevator music...just something acceptable to all kinds of folks. Your service people were great. More

Greatest service. Hassan went over the top to make sure my vehicle is up to the standards and follow up, just outstanding. Hassan went over the top to make sure my vehicle is up to the standards and follow up, just outstanding. More

I Am very please with the service I received yesterday. . They got finished with my vehicle in a timely manner. . They got finished with my vehicle in a timely manner. More

Everyone at this dealership is very knowledgeable and professional. Work quality is also good. I highly recommend Auto Nation. professional. Work quality is also good. I highly recommend Auto Nation. More

I have had nothing but excellent service from everyone at this dealership from sales to the service department. Everyone has always responded to me in a timely manner and have always exceeded my expectations this dealership from sales to the service department. Everyone has always responded to me in a timely manner and have always exceeded my expectations. More

We bought our 2023 Santa Fe here and they were very professional and friendly. I noticed that the waiting room was not nearly as nice as Toyotas in Oakwood. professional and friendly. I noticed that the waiting room was not nearly as nice as Toyotas in Oakwood. More

Pleased as always of their professional services, always on point and friendly Thank you auto nation. on point and friendly Thank you auto nation. More

This dealership will make promises, in our case it was to fix a tire., to sell you a car that you can take home the same day. They then have you sign a sales agreement, get insurance on the vehicle, and take fix a tire., to sell you a car that you can take home the same day. They then have you sign a sales agreement, get insurance on the vehicle, and take all your money. After the sale, they then inform you that you won't be able to drive the car off the lot because it'll take a week fix a tire. Really, are tires part of the supply chain shortage nowadays? So we are now having to wait a week to get our car, that we own, because this dealership went back on the agreement made to sell the car, stating they would have it done that day. After the sale, they told my husband that he could leave for a while and come back, because they had to do the tires and detail the vehicle, then it would be ready. After getting lunch and returning, he was told it'll be a week. Where is the customer service at this dealership? They said the car would be able to be taken home that day then did not find a solution to make it happen. They could have put on a tire since they are the ones who broke their promise. But this dealership is too cheap and will not do the thing they promise, nor find a solution that is reasonable. Beware of this dealership if they are promising to do something because they are not honest and do shady deals!!!!!!! Very unhappy with the lack of understanding and customer service. I would not recommend anyone to buy from here. More