AutoNation Hyundai Mall of Georgia

Nothing less than fraud!!! Purchaced a new car on Dec. 17th, 2011 and it is still not registered. Can't drive it due to the dealer not registering it. They do not return phone calls and when you do get 17th, 2011 and it is still not registered. Can't drive it due to the dealer not registering it. They do not return phone calls and when you do get ahold of them they lie to you and string you along with such lies. I used TrueCar.com to get a quote and Hyundai Mall of GA was one of 5 dealers that responded. When I arrived the paperwork was supposed to be completed and waiting to be signed as I was going out of town for the holidays. This was not done. In fact, they new I was turning a car in at another dealer just a couple of miles away and picking up a large check of which the salesman stated they could except for down payment. They played games until 5:30 with the paper work and then delivered the car at the agreed upon price with only one problem; it didn't have the $1,700.00 worth of options on that it was supposed to have. Now here I am with no car all dealers closing, now way to get to another dealer, completely stranded and they now cannot take the check from the other dealer. I have to sign new paperwork, and take the car without the options or be stranded without a vehicle and no way to get one without waiting until morning...what to do. It does not end there. I have since moved to Texas and the car cannot be registered here because all the paperwork originated in GA. I am making my payments, insurance payments, etc.,etc., etc. The Ga Governers office is now trying to aid in the process. What a mess! I have huge out of pocket expenses because of this, have no transportation and the list goes on. Do not trust them! Do not believe a word they say. I would not buy a car from them if they were the last car dealer on this planet with all the cars. I would do what I am doing now...walk! Lynn Freeman the General Mgr. only reached out to me when the corporate of Auto Nations insisted that he do so. He then proceeded to promise me for three weeks that they would make me whole on all aspects of the deal only for him to send me an e-mail on March 7 stating "that there was no lack of diligence on their part. WOW is he self diluted or what. Then he threatens me with legal action of slander and defimation if I go public. Well guess what Mr. Freeman, it is my legal right to go public with your actions of fraud and lack of due diligence by not fullfilling your fuditiary obligations under the lease purchace agreement which constitutes material breach of contract. Also for anyones information; slander and defemation is only if the statements are not true. Ha! I have so much recorded on this whole fiasco it will make your head spin...SO BRING IT ON!!! PLEASE!!! IT IS MY INTENT TO MAKE SURE AS MANY PEOPLE ARE AWARE OF YOUR LAXIDAZICAL AND FRAUDULENT PRACTICES AS POSSIBLE!!! HOW DARE YOU LIE, CHEAT AND DEFRAUD THE PUBLIC...ME AND WHO KNOWS WHO ELSE! THIS IS AN ABSOLUTE MESS!!! POTENTIAL CUSTOMERS, BEWARE!!! ANYONE ELSE WHO HAS HAD THIS OR ANYOTHER TYPE OF PROBLEM WITH THIS DEALER, PLEASE CONTACT THE GOUVERNOURS OFFICE FOR THE STATE OF GA, CONSUMER AFFAIRS. PLEASE DON'T DELAY. More

I had great car buying experience at Hyundai Mall of GA!! Harley Wyman was so helpful, he wasn't pushy and he helped me find the perfect car. I would recommend this dealership to anyone!! I couldn't believe Harley Wyman was so helpful, he wasn't pushy and he helped me find the perfect car. I would recommend this dealership to anyone!! I couldn't believe I went to a dealership alone and bought my car and drove off with no regrets! Thanks Harley for making my car buying experience so great and hassle free!!! Joel in the finance department was also great, he was professional and wasn't pushy either. I'm so happy with my 2012 Hyundai Tucson Limited. More

Personable we felt like we were her only customers and the place was packed. Very knowledgeable about the car. Caring and understanding to our needs. the place was packed. Very knowledgeable about the car. Caring and understanding to our needs. More

LOVIN my new 2012 Sonata HYBRID, LOVIN the great lease deal I got, LOVIN my Team Hyundai Mall of Georgia experience. These guys---Harley (sales) Joel (bus mgr) and Lynn (general mgr) were fabulous....real deal I got, LOVIN my Team Hyundai Mall of Georgia experience. These guys---Harley (sales) Joel (bus mgr) and Lynn (general mgr) were fabulous....really made me feel like I had a team working with me (vs opposing me) helping me get the right car at an attractive price. Very straight forward, full disclosure without any crazy surprises, no pressure, pleasant guys to work with. I used to audit car dealerships as a CPA and was sooooooooo expecting a nightmare, heh,heh. What a very pleasant surprise. Woohoo!!!! More

Our experience was great. Our salesman, and the finance dept. were easy to worry with and were efficient with our agreement. We didn't have to stay all day to try and make a deal. We would absolutely rec dept. were easy to worry with and were efficient with our agreement. We didn't have to stay all day to try and make a deal. We would absolutely recommend this sales team as well as this dealer. More

I dreaded the car buying process but had no choice because I totaled out my new Honda.I went online to check out the Hyundai and sent a request to Team Hyundai for a quote and was answered quickly by because I totaled out my new Honda.I went online to check out the Hyundai and sent a request to Team Hyundai for a quote and was answered quickly by the sales manager and then my salesperson, Rick Gardner to see how he could help. I made an appointment to go there and was very satisfied with everything and left there in a couple of hours with my new 2012 Sonata. More

I can honestly say I normally despise the car-buying experience. I'm the person who, when they give me a price, leaves. I don't like the bantering back and forth. That's why I sent an email inquiry i experience. I'm the person who, when they give me a price, leaves. I don't like the bantering back and forth. That's why I sent an email inquiry in. Martel Williams wanted my business and made it easy for me to make a deal and not put myself though the normal painful experience. I can't say enough about how accommodating he was, and he was working against another quote I'd gotten from a different dealer. Very professional, quick responses, no time wasted, no b.s. I walked away happy. I will tell others about him. More

This was the 1st time I have actually enjoyed the buying process, and will be referring anyone who asks back to this dealership and to these salesmen. process, and will be referring anyone who asks back to this dealership and to these salesmen. More

All of the experience was good. Jonathan and Joel were very good. Jonathan drove several cars with us and described the benefits of each. Checked the inventory to find the different cars that i inquired very good. Jonathan drove several cars with us and described the benefits of each. Checked the inventory to find the different cars that i inquired about. He and the finance department efficiently handled the paperwork so I could take the car on a trip I was leaving for immediately. The staff was courteous and professional. More

I cannot thank Porsche enough for the time she took to sit with me and work out a deal even as other customers of hers kept coming in. Porsche went above and beyond my expectations with very sincere court sit with me and work out a deal even as other customers of hers kept coming in. Porsche went above and beyond my expectations with very sincere courtesy, explanation of all of the features on the car while out for a test drive, working with me even if my demands seemed out of reach, and contacting the Ford dealer to arrange my lease turn in. Porsche made my buying experience with Hyundai above and beyond any purchase experience I have ever been apart of in the past. I cannot thank Porsche enough and hope to continue doing business with her in the future. Thanks again Porsche! John More