AutoNation Hyundai Mall of Georgia

Mike was very helpful and knowledgable. So was Miakel. They both worked to get me the right car I wanted and looked at all financing for the best deal. A great experience. They both worked to get me the right car I wanted and looked at all financing for the best deal. A great experience. More

Great friendly stuff that makes sure when we agreed to certain info they do not change their word on you. We did not feel any press to buy the car. We test drove it one and came back after 3 to close the certain info they do not change their word on you. We did not feel any press to buy the car. We test drove it one and came back after 3 to close the deal they where able to match best deal I got at my credit union. We had a smooth transaction doing business in buying our used town & country from them. Will recommend them to friends and family. More

Overall pleasant experience. In and out in a couple of hours. Fair price on my trade and although they didn't budge on the new vehicle price, it was the lowest price in the state for similar vehicles and hours. Fair price on my trade and although they didn't budge on the new vehicle price, it was the lowest price in the state for similar vehicles and I couldn't argue that. Minus one star overall for being told by finance mgr that changing the oil myself would void factory warranty (as a reason to purchase a service plan). Would buy from this dealer again. More

Dealing with Martel and Lynn was the best car buying experience I have ever had. They are both very professional and the entire process was a breeze. When I return to this dealership for service on my experience I have ever had. They are both very professional and the entire process was a breeze. When I return to this dealership for service on my car, they go out of their way to make sure I am accomodated. I would definately purchase another car from this dealership and recommend them to others. The place is clean, the service department is great, the people are nice and know the meaning of true customer service. More

First time we went in lookin to see if they had the car I wanted in an automatic. After being ignore for a while, I finally snagged someone and asked her. She told me she would run in an check. She didn't. I wanted in an automatic. After being ignore for a while, I finally snagged someone and asked her. She told me she would run in an check. She didn't. Instead she found some other couple and asked them if they needed help and ran off showin them cars. This should've been the first indicator to run away. Then a man asked us if we needed help, we asked the same question an he ran off to go find is someone. After a while we had someone walking us around. They did not have the car we wanted in an automatic which was fine because I merely wanted to test drive one and see if I liked it. Elizabeth is a very nice woman, I will give her that. I told her exactly what we were lookin for but that we wanted to test drive one, any one, before we went looking for a certain style. 3 weeks go by and we were in the area so my husband suggests maybe we should go by and see if they didn't have any. We pulled in to see one being looked at by a couple that was an automatic. So they had gotten one. When I asked someone about it, he told me he had sold another automatic that morning and that this was the last one. Well that couple that was looking at it decided they wanted it and bought it. I asked the woman why she never called me when she had gotten 2 in and she said I told her I wanted to test drive the exact style I told her I was looking for. No, I wanted to test drive an automatic period. She then wanted to let me test drive the one the couple were buying. Now, they weren't deciding on it, they were actually signing paperwork. We told her we were uncomfortable with it at least 6 times. She told us that if the keys were still in the box that they hadn't technically bought it yet and she would hurry and see if she could grab them. Still, not comfortable driving a car someone was buying. I mean, if I were signing paperwork in an office, it would peeve me off to see a dealer letting someone drive the car I was signing for! Thankfully the keys were gone because we were seriously about to just leave before she came back out. I've since stressed that I was looking for any automatic in that car as I simply wanted to test drive it to see if we should even bother looking at it. Still no call 2 weeks later, I give up, there are several at other dealerships a few miles farther, I will be test drivin one at a different dealership this weekend. I'm glad we didn't end up dealing with them, if it was this hard to get a test drive on an expensive car that we had said we were almost definately buying soon, I can only imagine how hard it would be if there was a problem. More

being in retail, its important for me when i receive good service as this is the quality i give to customer regardless of how little or much tey spend. the team i dealt with handle everything professionally service as this is the quality i give to customer regardless of how little or much tey spend. the team i dealt with handle everything professionally and i would not hestitate to recommend them at this point. More

Martel Williams receives both my and my daughter's vote for employee of the year. She was in the market for a new Sonata AND a member of USAA. I am with the Army overseas and helped facilitate her dealing. for employee of the year. She was in the market for a new Sonata AND a member of USAA. I am with the Army overseas and helped facilitate her dealing. Through a phone and email, Martel not only exceeded the expectations of pricing using the USAA discount, he was very pleasant to work with. Highly recommend this dealership and this salesman. More

i was told the deal was done and all i had to do was come by ..drive the car..get my car appraised in person and sign the papers. well i was pretty much called a lier and told the deal wasnt gonna work. the by ..drive the car..get my car appraised in person and sign the papers. well i was pretty much called a lier and told the deal wasnt gonna work. the salesman said i told him my sorento was an ex model with a sunroof and leather seats. my car is an lx model with heated seats. why would i lie about what the model of my car is, plus they had my vin# the whole time. i have never been so pissed off at a dealership my entire life. i will never step foot near that place again. i recommend that if your in the market for a hyundai....go somewhere else. this dealership is full of liers. More

Nothing less than fraud!!! Purchaced a new car on Dec. 17th, 2011 and it is still not registered. Can't drive it due to the dealer not registering it. They do not return phone calls and when you do get 17th, 2011 and it is still not registered. Can't drive it due to the dealer not registering it. They do not return phone calls and when you do get ahold of them they lie to you and string you along with such lies. I used TrueCar.com to get a quote and Hyundai Mall of GA was one of 5 dealers that responded. When I arrived the paperwork was supposed to be completed and waiting to be signed as I was going out of town for the holidays. This was not done. In fact, they new I was turning a car in at another dealer just a couple of miles away and picking up a large check of which the salesman stated they could except for down payment. They played games until 5:30 with the paper work and then delivered the car at the agreed upon price with only one problem; it didn't have the $1,700.00 worth of options on that it was supposed to have. Now here I am with no car all dealers closing, now way to get to another dealer, completely stranded and they now cannot take the check from the other dealer. I have to sign new paperwork, and take the car without the options or be stranded without a vehicle and no way to get one without waiting until morning...what to do. It does not end there. I have since moved to Texas and the car cannot be registered here because all the paperwork originated in GA. I am making my payments, insurance payments, etc.,etc., etc. The Ga Governers office is now trying to aid in the process. What a mess! I have huge out of pocket expenses because of this, have no transportation and the list goes on. Do not trust them! Do not believe a word they say. I would not buy a car from them if they were the last car dealer on this planet with all the cars. I would do what I am doing now...walk! Lynn Freeman the General Mgr. only reached out to me when the corporate of Auto Nations insisted that he do so. He then proceeded to promise me for three weeks that they would make me whole on all aspects of the deal only for him to send me an e-mail on March 7 stating "that there was no lack of diligence on their part. WOW is he self diluted or what. Then he threatens me with legal action of slander and defimation if I go public. Well guess what Mr. Freeman, it is my legal right to go public with your actions of fraud and lack of due diligence by not fullfilling your fuditiary obligations under the lease purchace agreement which constitutes material breach of contract. Also for anyones information; slander and defemation is only if the statements are not true. Ha! I have so much recorded on this whole fiasco it will make your head spin...SO BRING IT ON!!! PLEASE!!! IT IS MY INTENT TO MAKE SURE AS MANY PEOPLE ARE AWARE OF YOUR LAXIDAZICAL AND FRAUDULENT PRACTICES AS POSSIBLE!!! HOW DARE YOU LIE, CHEAT AND DEFRAUD THE PUBLIC...ME AND WHO KNOWS WHO ELSE! THIS IS AN ABSOLUTE MESS!!! POTENTIAL CUSTOMERS, BEWARE!!! ANYONE ELSE WHO HAS HAD THIS OR ANYOTHER TYPE OF PROBLEM WITH THIS DEALER, PLEASE CONTACT THE GOUVERNOURS OFFICE FOR THE STATE OF GA, CONSUMER AFFAIRS. PLEASE DON'T DELAY. More

I had great car buying experience at Hyundai Mall of GA!! Harley Wyman was so helpful, he wasn't pushy and he helped me find the perfect car. I would recommend this dealership to anyone!! I couldn't believe Harley Wyman was so helpful, he wasn't pushy and he helped me find the perfect car. I would recommend this dealership to anyone!! I couldn't believe I went to a dealership alone and bought my car and drove off with no regrets! Thanks Harley for making my car buying experience so great and hassle free!!! Joel in the finance department was also great, he was professional and wasn't pushy either. I'm so happy with my 2012 Hyundai Tucson Limited. More