AutoNation Hyundai Mall of Georgia

I started my Genesis coupe 2.0T two days ago, and it was like it did not get gas. It eventually started and down the road just started to choke like it does not get gas. I stopped and when trying to start like it did not get gas. It eventually started and down the road just started to choke like it does not get gas. I stopped and when trying to start it again it was just turning the engine. I had it towed in thinking is was some blockage somewhere or some sensor. The guy from the dealership call me to say the engine was seized because the oil was old. He looked at the sticker in the window, and yes I was way over my service. I always run my vehicles on Mobile One. I take blame for the fact that I did not have the oil changed on time, but I had no signs of any issues. No engine light, no oil light, temperature gauge was always low, even on that day it “seized”. The person at the dealership(Larry) just said it did not want to turn and when the opened it up they saw oil sludge. They refuse to repair it under warranty, the car has 44 0000 miles on the clock. I also purchased a Hyundai Protection plan for $1894 dollars (Platinum plan). I call the company in Florida to find out if they will cover it. The person told me no. When asking what the difference then is between a normal warranty and this expensive extended plan his answers was “is was not mandatory and nobody forced you to buy it” I am willing to go all the way with this, but for now just want to warn potential buyers to stay away from Mall Of Georgia Hyundai More

I spoke with 4 dealerships in looking for this car and TeamHyundai was, by far, the best. They didn't give me the price I was looking for until I was closing off because I had gotten an offer from anothe TeamHyundai was, by far, the best. They didn't give me the price I was looking for until I was closing off because I had gotten an offer from another dealership but I was going to have to wait for that dealership to get the vehicle in. TeamHyundai had the vehicle and matched the price. Buying the car was a smooth process. Paula was a great salesperson to work with. She wanted to find the vehicle I wanted in my price range. She was not pushy at all, but came across very sincere in helping me with the purchase of my new vehicle. She even went out and bought lunch for me while I was waiting for all of the paperwork to go through! Paula was a new associate and AutoNation does a great job in their training because she was more helpful and knowledgeable that salespeople at other dealerships who had been there for years. On things she wasn't familiar with, a more experience salesperson, Leah, was there to help and she was great as well! I couldn't be happier with my purchase, as well as the process of the purchase from TeamHyundai. Stress-free. Worry-free. Unbeatable financing (seriously - I shopped around on my own for a week and was approved for multiple loans through various credit unions and their financing beat all of them). More

I bought a Hyundai Sonata from Mall of Georgia Hyundai and am very satisfied with both the "buying experience" and the car. Andre Johnson was very friendly and helpful in explaining the details of the Son and am very satisfied with both the "buying experience" and the car. Andre Johnson was very friendly and helpful in explaining the details of the Sonata and its various features - also the features of the dealership. There was a very minor problem with the gas cap door which the service department handled satisfactorily and quickly while giving me a loaner car while the work was being done. I also thought that the price was very good, as was the dealerships "lifetime" extended warranty on the power train. More

Martel was very down to earth and honest about the van. I had my own financing so the process went very quickly. The finance manager was as friendly as Martel. I had my own financing so the process went very quickly. The finance manager was as friendly as Martel. More

From the receptionist to the salesmen, our experience was terrible. Absolutely no customer service skills and complete lack of communication on their part. Took 4 days to even get a response from them after terrible. Absolutely no customer service skills and complete lack of communication on their part. Took 4 days to even get a response from them after I made several calls. I was told numerous times they would get back to me, without doing so. I had to initiate every call and the process was extremely exhausting. Finally after tracking down a head sales manager, I was finally given an answer, after being told they would call me to let me know the decision. (Of course I had to call to find this out as well) I would never recommend this dealership to anyone and will also be telling everyone about my experience with them. The excuse that a salesman is "new", does not make up for conducting a business in this manner. Completely ridiculous in my book. A little common courtesy goes a long way as does customer service. More

I went Team Hyundai to get a newer car because I needed one — got a better car and deal than I expected. The processing time was very short compared to previous purchases. I am a 3-time Hyundai owner now one — got a better car and deal than I expected. The processing time was very short compared to previous purchases. I am a 3-time Hyundai owner now and am very happy! More

Elizabeth was a very good sales person. She listened, was courteous and answered our questions or got the answer quickly. She is an A+ ! HOWEVER, THE FIRST TIME WE VISITED YOUR DEALERSHIP NO ONE WAS A THE R courteous and answered our questions or got the answer quickly. She is an A+ ! HOWEVER, THE FIRST TIME WE VISITED YOUR DEALERSHIP NO ONE WAS A THE RECEPTION DESK, NO ONE BOTHERED ABOUT COMING OVER TO SEE US.......WE WALKED OUT !! We were about to buy another car but came back to hopefully test drive the Hyundai Santa Fe. ELIZABETH CAME OVER WITH A BIG SMILE AND WELCOME...........THE REST IS A SOLD Santa Fe. Later we called with questions , etc and NO ONE ANSWERED THE PHONE......SHAME ON THAT PRACTICE. BOTTOM LINE: ELIZABETH IS A STAR AND THE HYUNDAI SANTA FE IS LIKEWISE. More