AutoNation Hyundai Mall of Georgia

If you get an offer have it written down!!! Manager dan was a liar and a rude man. However sales associate Gavin Harrison was amazing very educated and honest helped me find my brand new Hyundai Manager dan was a liar and a rude man. However sales associate Gavin Harrison was amazing very educated and honest helped me find my brand new Hyundai Elantra please if someone quotes you something over the phone please tell them you want it in writing especially dan the manager. If it weren't for Gavin this place would have lost a sale! More

Elantra Great experience. Very friendly. Low pressure. Everyone was courteous and repeatedly asked if we needed or wanted anything. In and out in a timely ma Great experience. Very friendly. Low pressure. Everyone was courteous and repeatedly asked if we needed or wanted anything. In and out in a timely manner More

Santa Fe Wonderful experience all around. Great dealership with outstanding staff. Very nice layout and customer service. I was especially pleased with the pro Wonderful experience all around. Great dealership with outstanding staff. Very nice layout and customer service. I was especially pleased with the product knowledge of everyone i spoke to. More

Happy customer they They had a great selection of cars and different colors of each type car you where interested in. I also liked that they showed me different feature They had a great selection of cars and different colors of each type car you where interested in. I also liked that they showed me different features of each of the cars More

Best Car Buying Experience! Our first stop in what I thought would be a long process to find a new car. Kevin greeted us with a smile and a handshake. When he found out I was t Our first stop in what I thought would be a long process to find a new car. Kevin greeted us with a smile and a handshake. When he found out I was the one shopping for a new car, all conversation was directed to me from what car was I interested in and what were my expectations. No pressure what so ever. After our test drive, I was completely smitten with the 2017 Tucson with all the bells and whistles of course! Then, the negotiations..... We all know how painful this process can be, well, let me just say, this was by far the easiest car buying experience I have ever had! Kevin asked what it would take for me to walk out the door with this sweet ride, so we told him a number. Two trips to his manager and we had a deal! Signed, sealed and driving out the door all in under 2 hours. Kevin, you ROCK!! More

very satisfied employees were very professional and helpful. i spent a little too much time there because they were too busy, but they kept checking on me. they gave employees were very professional and helpful. i spent a little too much time there because they were too busy, but they kept checking on me. they gave me the best deal possible and found me the car i wanted. im very satisfied overall. More

Don't buy a car from AutoNation if you want warranty service I bought a CPO 2015 Genesis from them and love the car except it has a rattle/creak coming from the sunroof. I took it in the first time and the tech I bought a CPO 2015 Genesis from them and love the car except it has a rattle/creak coming from the sunroof. I took it in the first time and the tech said he couldn't fix it and I would need to take it to the body shop. Made another appointment, they kept it a week, the noise stopped for 24 hours and then was back. Made another appointment, they kept it 3 weeks, couldn't stop the noise. The asst service manager told me the body shop manager said the sunroof needs to be replaced but they would need someone from Hyundai to look at the car, he said it would take a couple of weeks to get someone out. Six weeks later he said I needed to call Hyundai and open a case which i think is absurd. I spoke to the GM, he said he would look into it and call me back. A couple of calls later (me having to hound him) he said the only way to resolve this is for me to call Hyundai and set up a case. I have been on hold with Hyundai for 30 minutes now. My guess is if i bought my car at Jim Ellis I would not be treated like this....this is very poor customer service and I will never buy a car from AutoNation again....period. We will see if Hyundai is as bad about customer service, hopefully not as they are trying to build a new genesis brand to compete with Lexus etc.. An update to the above review: Hyundai customer service tried to get me an appointment with AutoNation Hyundai but the service manager would not call me to schedule so customer service got me an appointment with Jim Ellis Hyundai. I took the car in yesterday, got a call from the service folks today and they have ordered a new sunroof assembly and will have it installed tomorrow. Should have bought my car from Jim Ellis! Picked up my car from Jim Ellis today, no sunroof noises. They even found a problem with my windshield and had it replaced. Should have bought my car here! More

I love Hyundai's. This is my 7th purchase Excellent quality,service&courteous&respectful to all customers who come through their doors.This is my 7th Hyundai & I am well satisfied with this de Excellent quality,service&courteous&respectful to all customers who come through their doors.This is my 7th Hyundai & I am well satisfied with this dealership & that is why I keep coming back. More

Great experience! I had a fantastic experience at Autonation Hyundai mall of Georgia! All the way from the sales manager, to Justin Stavish, my salesperson to Wesley or I had a fantastic experience at Autonation Hyundai mall of Georgia! All the way from the sales manager, to Justin Stavish, my salesperson to Wesley or finance person. Great experience! Will definitely come back in the future! More

Friendly sales but Unprofessional financing Dealership helped me to find a desired car. It was good. But I got an unpleasant experience with financing. I signed in the contract but the dealershi Dealership helped me to find a desired car. It was good. But I got an unpleasant experience with financing. I signed in the contract but the dealership could not satisfy their part of the contract. Still not resolved. More