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AutoNation Hyundai Hilton Head - Service Center

Hardeeville, SC

4.4
586 Reviews

586 Reviews of AutoNation Hyundai Hilton Head - Service Center

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June 14, 2023

Brought the vehicle in on its scheduled day to have the oil changed along with a couple of issues that needed to be looked at. Six days later I got the car back! Despite the fact that both our adviser and More

by edo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brett
Jun 19, 2023 -

AutoNation Hyundai Hilton Head responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (843) 962-7743. We hope to hear from you.

June 13, 2023

Promises were made by management to order an EV charger, so it would be there for my service appointment. When I got there, I found out the parts were never ordered. I waited over 4 hours in their waiting More

by Bernie Fee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica
Jun 18, 2023 -

AutoNation Hyundai Hilton Head responded

Hello Bernie, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

Jun 18, 2023 -

Bernie Fee responded

After speaking with Jessica, the Service Director of Auto Nation Hyundai, All of my concerns were solved professionally and expeditiously. Jerry, my driver, dropped me off a loaner to use for the day, and returned my vehicle the same day! The car was clean and all recalls were performed. Thanks so much for everything. This turned out to be a great experience, and I look forward to doing business with Auto Nation in the future.

June 10, 2023

We took the car in for a wheel alignment. They did the work. The car still runs. What else can we say. More

by EarleNNCE5356
Recommend Dealer
Yes
Employees Worked With
service desk
Jun 13, 2023 -

AutoNation Hyundai Hilton Head responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 09, 2023

My Advisor, Brett, made sure everything was taken care of on my vehicle. It was done when promised and I was informed that they completed an open campaign and there was another to be done but was waiting for More

by Caldrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Adelman
Jun 14, 2023 -

AutoNation Hyundai Hilton Head responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 03, 2023

Excellent dealer. Sales and service staff do good job. I have been customer for 15 years. More

by TMCOLLINS50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRETT, Jessica
Jun 06, 2023 -

AutoNation Hyundai Hilton Head responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Hyundai Hilton Head. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

June 03, 2023

Very pleased with AutoNation's regular maintenance service on my 2016 Tucson! The staff was very professional & courteous! More

by bawwayne614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard
Jun 06, 2023 -

AutoNation Hyundai Hilton Head responded

Hello, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 02, 2023

Clean , friendly and on time . I liked getting my car washed on the outside vacuuming would have been nice too More

by Jkunkle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Adelman
Jun 05, 2023 -

AutoNation Hyundai Hilton Head responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

June 02, 2023

The service was excellent and all personnel very courteous. Brett in the service area made sure I was kept abreast of what was going on during the servicing of my vehicle. More

by leon_barnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Adelman
Jun 06, 2023 -

AutoNation Hyundai Hilton Head responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 01, 2023

Their phone menu system is a disaster and you never get to speak to a real person when you call. They do call back and they do text a bunch but that is still no excuse. Service is great. They told me I was More

by James Bond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Parker, Jessica Cody
Jun 05, 2023 -

AutoNation Hyundai Hilton Head responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Take care!

May 26, 2023

They always leave my car looking better thank it was and perform the services in a timely manner. More

by Erik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not Sure
May 30, 2023 -

AutoNation Hyundai Hilton Head responded

Hi Erik, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

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