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AutoNation Hyundai Hilton Head - Service Center

Hardeeville, SC

4.4
586 Reviews

586 Reviews of AutoNation Hyundai Hilton Head - Service Center

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August 31, 2023

We have used this dealership since 2015 and we’ve always been treated well and have been happy with the quality of the service. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Beaver, Angela Spinola
Sep 05, 2023 -

AutoNation Hyundai Hilton Head responded

Hi Mike, thank you for your positive review. We're happy to have been of service to you. Thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Hyundai Hilton Head! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 30, 2023

With an issue that has been ongoing for couple months, the team at the dealership worked with us to get it resolved! It was a true team effort & although a small issue they made me feel like I was the on More

by Jessweaverhhi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela, Anthony & John
Sep 03, 2023 -

AutoNation Hyundai Hilton Head responded

Hi Jessweaverhhi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 25, 2023

I have always had a pleasant experience with Brett in service. He's been patient with my questions and concerns, and explained all my options to satisfaction. He also communicates very well whether I'm w More

by wahine843
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Adelman
Aug 30, 2023 -

AutoNation Hyundai Hilton Head responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 24, 2023

Excellent service from both parts and service counter personnel. Hit estimated service time on the button, appreciated phone call upon completion of service. More

by jhnwaffle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett
Aug 28, 2023 -

AutoNation Hyundai Hilton Head responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 24, 2023

Understaffed but comfortable waiting area. Polite but disinterested. No sense of service urgency. So, just like every other miserable dealership experience. More

by dgsmithsav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No
Aug 29, 2023 -

AutoNation Hyundai Hilton Head responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (843) 962-7743 to discuss what we can do to help.

Aug 29, 2023 -

dgsmithsav responded

Not necessary. But since you’re offering, please post what you’d do to turn the experience around in this public forum. Often companies which get less than five star reviews make these types of empty gestures to counter a genuine experience review.

August 22, 2023

Not only did Auto Nation hold my veloster hostage for Over two weeks before they EVEN LOOKED AT IT, but when they did, "the mechanics" could NOT figure out what was wrong with it!!!The car computer showe More

by mariemford848
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
idiot
Aug 28, 2023 -

AutoNation Hyundai Hilton Head responded

Hi, we are deeply disappointed by your experience at AutoNation Hyundai Hilton Head. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (843) 962-7743. We hope to hear from you.

August 19, 2023

Sales and service are top notch! I love my new car and I do not feel like I got ripped off. I actually felt like they really cared. Unlike other dealerships, you lose that relations More

by kdaleighton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Theodore & Christopher Albino
Aug 22, 2023 -

AutoNation Hyundai Hilton Head responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 11, 2023

Ashley friendly and helpful by telling me to look on the AutoNation website for a coupon. Car repairs completed and breaks replaced within four hours. More

by DFEINSTEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Aug 14, 2023 -

AutoNation Hyundai Hilton Head responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 09, 2023

Ashley in the service department was super friendly texted me with updates and replied to messages promptly. More

by swmrheather
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Aug 11, 2023 -

AutoNation Hyundai Hilton Head responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 06, 2023

Very friendly, but 2 1/2 hr for a oil change is the bad part More

by Jbrock0517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela spinola
Aug 08, 2023 -

AutoNation Hyundai Hilton Head responded

Hello, we appreciate you taking the time to leave us this feedback. If you'd like, please contact our General Manager at (843) 962-7743. We'd appreciate the chance to make your experience a positive one.

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