AutoNation Hyundai Hilton Head - Service Center

Service is good but to contact the service area they do not answer the phone. I left a detailed message but they did not return my call. I had to drive to the dealership to make an appointment. not answer the phone. I left a detailed message but they did not return my call. I had to drive to the dealership to make an appointment. More

I went in on Fri there were no technicians working and told to come back on Tue. Because my engine light was on, and I couldn’t get the car to go over 62 mph so I went to Auto tech and they slipped me in told to come back on Tue. Because my engine light was on, and I couldn’t get the car to go over 62 mph so I went to Auto tech and they slipped me in to get on the computer. Found a recall of that engine . Treated me Great on my Tue return! A+ !! More

Because of supply chain issues many of the parts needed for the repair of my Tuscon were on back order. My service advisor Brett kept me informed about the status of the parts on a regular basis. He also a for the repair of my Tuscon were on back order. My service advisor Brett kept me informed about the status of the parts on a regular basis. He also arranged for a loaner vehicle while my car was in the service center. While it took a bit longer for the repairs to be completed the whole process went smoothly. More

Extremely pleased with my first service visit on my 2022 Hyundai Santa Fe Hybrid. This was my 7500 mile oil change and tire rotation. The staff was very pleasant and helpful. The turnaround time was extr Hyundai Santa Fe Hybrid. This was my 7500 mile oil change and tire rotation. The staff was very pleasant and helpful. The turnaround time was extremely good. More

Went in for service repair my private mechanic said needed. AutoNation Hyundai said it was not needed. I hope they're right! needed. AutoNation Hyundai said it was not needed. I hope they're right! More

Fast and easy appointment. Took care of payment online. I was sold only what was needed. Took care of payment online. I was sold only what was needed. More

NEVER use this dealer! They sold me a 100,000 mile, 10 year warranty and will not honor their commitment. I have 77,500 miles on my Equus. A parking sensor broke and they c They sold me a 100,000 mile, 10 year warranty and will not honor their commitment. I have 77,500 miles on my Equus. A parking sensor broke and they claim it is part of the trim package and not covered by warranty. I maintain it is part of the electronic and safety system and should be covered. They want $1200 to replace the sensor and the front bumper! How can you deal with any company that doesn't honor their warranty? Another issue was communication. I took the car in 4-5 months ago and they had to order the sensor. It came in and nobody contacted me. I had to call them months later only to learn the part had come in but nobody bothered to call me. More

Auto Nation purchased the dealership in Hardeeville where I’d bought my Santa Fe last year. I was concerned about the change in ownership when I brought my car in for its first (free!) scheduled maintenance I’d bought my Santa Fe last year. I was concerned about the change in ownership when I brought my car in for its first (free!) scheduled maintenance. NO NEED TO BE WORRIED! The young man that was my service advisor was absolutely top-notch…I’m only sorry I’ve forgotten his name. Service was prompt, thorough, and my car was even washed afterwards! More

This place has become like family! Happy to see everyone when i come in. Service is always great. Been coming here for over 15 years. Happy to see everyone when i come in. Service is always great. Been coming here for over 15 years. More

$75 to replace a tail light bulb and 2 weeks later it stopped working. With an appointment, I waited over 2 hours for the bulb, oil change and tire rotation. Also they didn’t wash my car like they did stopped working. With an appointment, I waited over 2 hours for the bulb, oil change and tire rotation. Also they didn’t wash my car like they did under previous management. More