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AutoNation Hyundai Hilton Head - Service Center

Hardeeville, SC

4.4
586 Reviews

586 Reviews of AutoNation Hyundai Hilton Head - Service Center

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September 22, 2023

If you own a Genesis and want to schedule an appointment online their web site will not allow it. You have to call into the service department. Then you will find out they only have one person who can sch More

by Jbaker2858
Service Communication
Recommend Dealer
No
Employees Worked With
The Service Person who picked up my call
Sep 25, 2023 -

AutoNation Hyundai Hilton Head responded

Hi, we are deeply disappointed by your experience at AutoNation Hyundai Hilton Head. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (843) 962-7743 to discuss what we can do to help.

September 21, 2023

Great technical and customer service. Great staff. Always explain what they're doing and why, without high-pressuring you. This is our third Hyundai from this dealership, and we couldn't More

by nancyb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela
Sep 24, 2023 -

AutoNation Hyundai Hilton Head responded

Hello, we are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk -- safe travels!

September 21, 2023

I had a tow hitch installed in which I had purchased about a month ago when I purchased a new Hyundai Tucson. Due to time constraints, I was not able to have the hitch installed at the time of purchase. More

by tdonovansr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony in sales
Sep 24, 2023 -

AutoNation Hyundai Hilton Head responded

Hi, your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have a fantastic day!

September 20, 2023

They did a good job. .Love the way they cleaned the car inside and out. More

by Suttonlin711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Sep 22, 2023 -

AutoNation Hyundai Hilton Head responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 20, 2023

Very pleased. Angela was easy to work with and communication was consistent and clear on the repairs that were needed. She kept me up to date on any pricing change More

by Swerner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela
Sep 24, 2023 -

AutoNation Hyundai Hilton Head responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Hyundai Hilton Head. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 19, 2023

The dealership accepted my car immediately and the service did not take too long. The car was washed and vacuumed and I was pleased with the service experience. More

by csciortino80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Spinola
Sep 22, 2023 -

AutoNation Hyundai Hilton Head responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 18, 2023

Service department at this dealership is the best. They were great at keeping me informed of the progress and any changes to what I was there for and work was completed in the time that I expected ! More

by cathylolik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett and a girl whose name u can't remember !
Sep 21, 2023 -

AutoNation Hyundai Hilton Head responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 03, 2023

Kept me appraised while my Elantra was being fixed, I appreciate that. Great customer service. More

by susanw509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett
Sep 06, 2023 -

AutoNation Hyundai Hilton Head responded

Hi, we appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 02, 2023

Engine seized up. Hyundai replaced engine under warranty at no cost to me. Fantastic warranty. More

by mattswinsick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey
Sep 05, 2023 -

AutoNation Hyundai Hilton Head responded

Hi Mattswinsick, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

August 31, 2023

The Dealership and sales people are great. Sale people & sales manager are so easy to work with. Service has had a problem this past year with getting mechanics to work. They seem get behi More

by billarno19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Simpson, Mike Butt, Micky (service)
Sep 05, 2023 -

AutoNation Hyundai Hilton Head responded

Hi Billarno, we are pleased to hear you had such a positive experience with us, we're happy you found our staff to be so supportive during your experience. we're happy you found our staff to be so supportive during your experience here at AutoNation Hyundai Hilton Head. If you need more help, our team is available to talk -- safe travels!

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