AutoNation Hyundai Hilton Head - Service Center

Great service in person, but follow up communication is poor. My car has been there since February waiting on parts. I was supposed to receive weekly updates on progress, but that has never happened. poor. My car has been there since February waiting on parts. I was supposed to receive weekly updates on progress, but that has never happened. More

great service good customer service good timing clean environment efficient service web site is efficient environment efficient service web site is efficient More

Excellent and friendly staff and always helpful . Very knowledgeable about the maintenance and what is required for my vehicle. Great customer service all round . Very knowledgeable about the maintenance and what is required for my vehicle. Great customer service all round . More

Your promise of refunding my $121. 72 still has not taken place. I was supposed to have happened on the 12th of this month. All of this could have been avoided if your staff had paid 72 still has not taken place. I was supposed to have happened on the 12th of this month. All of this could have been avoided if your staff had paid attention to their information on your computer system, Also your phone system is really bad. One can only get the message "your wait time is more than 2 minutes". Even on the email you sent me that states "For easy reference, here is our phone number: N/A". More

We took our Hyundai in for service because the AC inexplicably quit during both legs of a a long and very hot RT car trip. We bought the car new 8 years ago and never had a similar problem. They fixe inexplicably quit during both legs of a a long and very hot RT car trip. We bought the car new 8 years ago and never had a similar problem. They fixed the AC, which was flooded with Freon. How this happened appears unknowable, no scenario making much sense. No mechanical problems were found. The service rep, Brett, was very helpful and informative throughout. We then got an oil change, which my husband thought was over-priced though it was the same price as the recent oil change we got for our Honda at the Honda dealer. So far as we know the service in both instances was excellent. For the AC problem, we left the car at the dealer. We came back for the oil change and waited while it was done. More

Always had a good experience with our dealer. The waiting area is clean and people friendly. The waiting area is clean and people friendly. More

The staff is extremely friendly and knowledgeable. The dealership was clean and welcoming. The only issue us that it took an hour and a half for an oil change and tire rotation, which seemed excessive The dealership was clean and welcoming. The only issue us that it took an hour and a half for an oil change and tire rotation, which seemed excessive. More

A bit slow in scheduled appointment. This was for oil and filter replace and recall. This was for oil and filter replace and recall. More

AutoNation was great at scheduling a time for service that worked for me. The associate was attentive and professional. The car was washed before it was brought back to me. that worked for me. The associate was attentive and professional. The car was washed before it was brought back to me. More

My service appointment was handled super. The personnel are very polite and keep you informed as to how the service is coming along. Always great people to deal with. The personnel are very polite and keep you informed as to how the service is coming along. Always great people to deal with. More