AutoNation Hyundai Hilton Head - Service Center
Hardeeville, SC
586 Reviews of AutoNation Hyundai Hilton Head - Service Center
The facility is so clean and nice. Every time I take the car in for service everyone is so friendly. My service advisor Bret Adelman is so nice, friendly and professional and gives gre Every time I take the car in for service everyone is so friendly. My service advisor Bret Adelman is so nice, friendly and professional and gives great advice and suggestions. More
Car needed to be assessed and fixed. Took over a month to be even seen, despite being told it'd be looked at and an estimate given after 7-14 days. No one ever answered in service dept. Took over a month to be even seen, despite being told it'd be looked at and an estimate given after 7-14 days. No one ever answered in service dept. No one ever responded to my messages. No one informed me qhy it took a month with no contact. Husband dealt with the rest once they did suddenly start working on the car. Inconsistent communication. A lot of blaming our insurance for delays (despite proof of our insurance being on top of everything). The manager even became annoyed with us for asking why there were so many delays, excuses, and lacking communication - she never even followed up with us after she said she would. 3 months before we got our car back and the damage was NOT that bad. When we did, we had to immediately return it (via tow truck) due to incomplete work done on the car. We do NOT trust their work. Their care and quality is awful. More
When I called lady wasn’t very caring and told me this n that When I got to service. They were great Still up on the end but hopefully nothing will happen again on this and I can do my driving with no i that When I got to service. They were great Still up on the end but hopefully nothing will happen again on this and I can do my driving with no issues More
Great service and great people. Got me in and out in a very timely manner. Ashley was very friendly. Bret was very helpful when I set up my appointment. Got me in and out in a very timely manner. Ashley was very friendly. Bret was very helpful when I set up my appointment. More
EXCELLENT service and amazing turn around time ! The phone/customer support was very efficient, and extremely helpful. Good job! ANGELA was excellent, an asset to your firm. The phone/customer support was very efficient, and extremely helpful. Good job! ANGELA was excellent, an asset to your firm. More
Great service with friendly employers. I would recommend this service and dealership. They worked the recall in during normal service since very short time for fixing recall. Thanks for w I would recommend this service and dealership. They worked the recall in during normal service since very short time for fixing recall. Thanks for working with me. More