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AutoNation Hyundai Hilton Head - Service Center

Hardeeville, SC

4.4
594 Reviews

594 Reviews of AutoNation Hyundai Hilton Head - Service Center

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September 19, 2022

Scheduling an appointment was easy. My service advisor Brett was clear on what was to be done and he delivered my car in the time frame he estimated. Work performed: oil change and filt More

by timridge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett
Sep 23, 2022 -

AutoNation Hyundai Hilton Head responded

We are pleased to hear you had such a positive experience with us, Timridge! We always strive to provide personable and excellent customer service. Thank you again for the review!

September 18, 2022

Excellent service, timely reminders, pleasant and courteous employees. My only complaint is that they NEVER return all of the settings to the position they were in. More

by bdmhhi01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
do not remember her name
Sep 22, 2022 -

AutoNation Hyundai Hilton Head responded

Hi, thank you for bringing this matter to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (843) 962-7743. We would appreciate the chance to turn your experience around.

September 17, 2022

Very good streamlined service from drop off to pick up. Great communication and done early. More

by Sheilareighard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Adelman
Sep 20, 2022 -

AutoNation Hyundai Hilton Head responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 17, 2022

Exceptional service department. They always kept me updated & informed of any changes. Knowledgeable, Courteous, & pleasant to deal with. More

by Riley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Worked mostly with Brett & a few times with Jessica
Sep 21, 2022 -

AutoNation Hyundai Hilton Head responded

Hi Riley, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 16, 2022

My service experience was “state of the art. ” Brett was Efficient, friendly, and professional. Thank you for adding some peace to my week. It felt like the older days living in the USA. You know More

by Tauscher74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett
Sep 20, 2022 -

AutoNation Hyundai Hilton Head responded

Hi, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

September 13, 2022

Thank You AutoNation Hyundai! For your excellent professionalism, accuracy, speed, kindness, and informative information concerning my 2014 Hyundai Sonata. You remain my top prefe More

by Tiffany Gray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Brett Sereniti
Sep 16, 2022 -

AutoNation Hyundai Hilton Head responded

Hi Tiffany, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 13, 2022

Thank you AutoNation Hyundai Hilton Head! My appointment was pretty easy to schedule. I had a slow leak in one of my tires and they scheduled my appoint promptly the same day I called. The More

by thugh.2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sereniti
Sep 16, 2022 -

AutoNation Hyundai Hilton Head responded

Hi, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Sep 18, 2022 -

thugh.2001 responded

You're welcome. I will definitely use your service department again.

September 12, 2022

Brett was excellent took really good care of me and my vehicle, recommended me the service the I needed in my car and explained in a really easy manner why those were important. Thank you for taking care More

by Hermes Perez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett
Sep 16, 2022 -

AutoNation Hyundai Hilton Head responded

Hi Hermes, we're happy you found our staff to be so supportive during your experience here at AutoNation Hyundai Hilton Head. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 12, 2022

They seem alright but I went in for an oil change and they did that. But then they sent me a text later saying I needed a new air filter and some bolt was missing. You think they would tell me that while More

by suebkot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
no
Sep 16, 2022 -

AutoNation Hyundai Hilton Head responded

Hi, we are deeply disappointed by your experience at AutoNation Hyundai Hilton Head. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (843) 962-7743 to discuss what we can do to help.

September 09, 2022

Very nice to work with! Got us in and out as quickly as possible! Thank you! Happy More

by nboinest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sereniti
Sep 13, 2022 -

AutoNation Hyundai Hilton Head responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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