AutoNation Hyundai Hilton Head - Service Center
Hardeeville, SC
586 Reviews of AutoNation Hyundai Hilton Head - Service Center
Angela was great, she was very helpful in a very attentive, told her when I come back for my next service in April, I would come straight to her desk. attentive, told her when I come back for my next service in April, I would come straight to her desk. More
Service was amazing easy check in they made sure they knew the issue completely and all work was completed in a timely manner. This is my go to for my 2016 Genesis knew the issue completely and all work was completed in a timely manner. This is my go to for my 2016 Genesis More
We have been trying for over a year to get a warranty issue addressed. We have even gone to corporate to assist. We have been given the run around, no return calls, numerous emails left with no reply. We issue addressed. We have even gone to corporate to assist. We have been given the run around, no return calls, numerous emails left with no reply. We have purchased 5 hyundais from this dealership but never ever again. Buyer beware, once you drive off the lot, you are on your own. They do not provide the service they brag about. More
My car was held for three days and a part was replaced a month ago and released with confidence, only for the car to start the same thing this month. Took it back and I received a text message not a call a month ago and released with confidence, only for the car to start the same thing this month. Took it back and I received a text message not a call a text that the part would be 7-10 days. No loaner vehicle and expected to get rental out of pocket. No return call from Mickey the associate or Jessica the Service manager. Ask to speak to the General Manager and denied that request. Not able to speak to any one of higher ranking. The issue was supposed to be fix. Very unprofessional. More
I am very unhappy. I called to schedule a recall service but I was told that there are no appointments available and a member of the care team would have to contact me I called to schedule a recall service but I was told that there are no appointments available and a member of the care team would have to contact me later. I also tried to schedule online but there was nothing available for several weeks. How can you sell cars without having service appointments available. So what am I supposed to do about this recall? More
Had to wait for over two months for appointment to have a recall fixed. Called day before my appointment to make sure they were going to fix issue also they were doing routine maintenance with changing oil a recall fixed. Called day before my appointment to make sure they were going to fix issue also they were doing routine maintenance with changing oil as it is a hour drive to the dealership. Told me it would take up to 4 hours. Had someone follow me so we could do other things while waiting. Three hours later received call that car was about done but o ly the regular maintenance was completes and that they had to order the recalled part and I would need ro return in 4 or 5 days. This part should have already been on hand when that appointment was set . This is a inconvenience to me and the time to wait again and the cost of driving a two hour round trip. Not a way to do business. More