AutoNation Hyundai Corpus Christi - Service Center
Corpus Christi, TX
232 Reviews of AutoNation Hyundai Corpus Christi - Service Center
The service department was kind enough to work my vehicle in so that I would feel safe traveling to College Station. in so that I would feel safe traveling to College Station. More
Every time I visit or call this dealership, I’m impressed by the courtesy and professionalism of the staff. When I called and spoke with Jesse, he was very helpful and when I brought my car in for service, by the courtesy and professionalism of the staff. When I called and spoke with Jesse, he was very helpful and when I brought my car in for service, Jesse made the process very easy. More
All around worst maintenance experience I have ever had! To begin, the lady that scheduled my appointment was rude on the phone. I brought my car in for two very simple repairs: a replacement fender liner a To begin, the lady that scheduled my appointment was rude on the phone. I brought my car in for two very simple repairs: a replacement fender liner and a replacement air dam. They had to order the parts and said they would be there by the middle of the week and that they would call when the parts arrived, but let me pay for them in advance of course. Its the end of the week and still no call, so I start calling and nobody answers the phone all day after several attempts to contact them. So I call again on Monday and they say "Oh yea, we have your parts". Well, when were you going to let me know?? They tried to make me wait another week and a half to bring my car in but I managed to get an earlier appointment. When my car was done I checked the undercarriage to make sure they installed my new air dam which had been broken off and was very obviously missing, but it still wasn't there. They tell me "that piece is called a skid plate not an air dam". Well then xxx did I just pay for?? And why didn't you let me know the correct piece that needed replacing after you inspected my car?! They also kinda seem like they don't know anything about why anyone is in the store as if there is a major lack of communication between departments. Very disorganized and just an overall terrible operation here. The only reason I even came to this place is because I had such a positive maintenance experience at another Hyundai dealership in another state. Anyway, this place will never see my car again and I will not be giving them another cent. It blows my mind that they have such a high star rating on Google because I witnessed such severe incompetence at AutoNation Hyundai Corpus Christi More