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AutoNation Hyundai Columbus - Service Center

Columbus, GA

4.7
240 Reviews

240 Reviews of AutoNation Hyundai Columbus - Service Center

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September 26, 2022

Hyundai of Columbus did a fantastic job fixing my car (less then 24hrs) for code (1326). They were polite and respectful. 5 stars More

by leholt555
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Sep 30, 2022 -

AutoNation Hyundai Columbus responded

Hello there! Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

September 22, 2022

Tried to sell additional unneeded services. I came in for recall only. Listen to customer. More

by beckylawhon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Courtney Moffett
Sep 26, 2022 -

AutoNation Hyundai Columbus responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (706) 522-2083. We'd appreciate the chance to make your experience a positive one.

September 19, 2022

The service team are very welcoming and informative. They make sure that you are aware of everything that is happening to your car. Courtney would let the clients know an estimated time left for your se More

by knypatterson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney
Sep 23, 2022 -

AutoNation Hyundai Columbus responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Hyundai Columbus. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 18, 2022

My car was in bad shape and they took great care of me. Courtney was my representative and she was so friendly! More

by Mcgowanm83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney
Sep 22, 2022 -

AutoNation Hyundai Columbus responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

September 16, 2022

Ive never had a bad experience at Hyundai of Columbus. I was welcomed apon arrival and the staff are always nice. They were a little busy but I felt seen. I came in for a standard oil change and was in an More

by Shuniece
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney
Sep 20, 2022 -

AutoNation Hyundai Columbus responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 12, 2022

Received an oil change and tire rotation within an hour from appointment time even with all the construction going on. Great Customer service. More

by deerarrow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Customer service rep. Don't remember her name
Sep 15, 2022 -

AutoNation Hyundai Columbus responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 11, 2022

When something goes wrong with my car which by the way is sixteen years old I want a professional and skilled technician to do the repairs. Therefore, I call Justin Brown for an appointment. It is just a goo More

by dj_haynes15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Brown, Service Advisor
Sep 15, 2022 -

AutoNation Hyundai Columbus responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 09, 2022

Staff was friendly and communicated well. The work was done ahead of schedule and we are very happy. More

by smoran42000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry
Sep 13, 2022 -

AutoNation Hyundai Columbus responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 03, 2022

Great and speedy service. They actually know what they are doing. Will definitely recommend to my friends and family. More

by El infantryman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sharon
Sep 07, 2022 -

AutoNation Hyundai Columbus responded

Hello, it means so much to us that you chose our dealership! We appreciate your recommendation of AutoNation Hyundai Columbus and we hope to be of service again in the future.

September 02, 2022

The staff was friendly in the service & parts departments but my appointment did not go well. When I booked installation for side boards on my SUV I was told it was a quick, straightforward job. After arrivi More

by lettylong01
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Dept
Sep 07, 2022 -

AutoNation Hyundai Columbus responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (706) 522-2083 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Sep 09, 2022 -

lettylong01 responded

Tried calling the number, but the automated system loops back onto itself, the option to speak with the operator doesn’t work. Is there an extension I can try for the general manager?

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