AutoNation Hyundai Columbia - Service Center

They got me in for an oil change without an appointment. Said they rotated the tires but they didn’t actually perform that part of the job. I know this because I recently got a brand new tire put on which y Said they rotated the tires but they didn’t actually perform that part of the job. I know this because I recently got a brand new tire put on which you can still see the lubricant they use when mounting on the sidewall. This tire was in the same place as when I dropped it off. I have a service plan, so I wasn’t out any money. Be mindful if you are paying for service out of pocket because they clearly don’t do everything they say. More

Extremely pleasant experience getting a recall situation taken care of. Customer Service lady was excellent, knew her job well, and was very professional. All around great experience. taken care of. Customer Service lady was excellent, knew her job well, and was very professional. All around great experience. More

I was truly thankful for the service that I received on my last service appointment Thanks Rep Roberts for taking care of me my last service appointment Thanks Rep Roberts for taking care of me More

I will not be bringing my car back to Auto Nation there customer service is terrible they look at me stupid when I stressed my concerns about my car being there for the 3rd time. I bought a Toyota from a H customer service is terrible they look at me stupid when I stressed my concerns about my car being there for the 3rd time. I bought a Toyota from a Hyundai dealership and they have had my car 3 times for the same issue. The first time they called and said my car was ready I got there and it was still broke. The second time they replaced my motor and it still wasn’t fixed right. And the 3rd time I talk to an assistant manager he apologized but also stressed that his technicians aren’t specialized to work on Toyota so why keep messing up my window?!?! So I took it to a Toyota dealership but I have to pay a higher deductible because Hyundai Nation doesn’t know what they are doing and my warranty is with Hyundai Nation. So this is why I give 1 star they are not getting my business again. Only had my car for 6 months and it’s been a roller coaster since I’ve had it being in and out the shop. There have been other issues but I’ve already wrote a short story. It’ll be worth the extra $100 deductible to deal with a dealership who works with Toyota. More

people were friendly and responsive and well informed did the work as asked and on time informed did the work as asked and on time More

Easy to schedule service. Nice staff and easy drop off and pick up. Good location Nice staff and easy drop off and pick up. Good location More

The process was fast and everyone was professional. Evie was extremely communicative and kept me informed all through the repair. Evie was extremely communicative and kept me informed all through the repair. More

Had my oil changed. Holley did a nice job taking care of my. Thete was a small problem and Holley and the manager took care of it. Holley did a nice job taking care of my. Thete was a small problem and Holley and the manager took care of it. More

They immediately wanted to change contact number(no asking ).. Wanted to know if I wanted oil change. If they looked they would have seen that I had just been there a few weeks earlier and had oil ch asking ).. Wanted to know if I wanted oil change. If they looked they would have seen that I had just been there a few weeks earlier and had oil changed. More

They were courteous and kind didn't have to wait as long. as I thought me out in a timely manner thanks as I thought me out in a timely manner thanks More