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AutoNation Hyundai Columbia - Service Center
Columbia, SC
516 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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516 Reviews of AutoNation Hyundai Columbia - Service Center
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October 16, 2014
Service cupons Service personel and work was good. The only surgestion/complain we have that we had several discount coupons that just expired, and had we been able Service personel and work was good. The only surgestion/complain we have that we had several discount coupons that just expired, and had we been able to get on schedule right away, we could use them. Perhaps, if customer has discount coupons from Hyundai that are less than few days old?expired, Service at Hyundai could honor them. Thank you, Peter Prim More
by primp
Employees Worked With
Brian Luberto
September 17, 2014
Recall Service Fast and good communication from Brian. He explained everything and answered all of my questions. Would recommend this service department for all rec Fast and good communication from Brian. He explained everything and answered all of my questions. Would recommend this service department for all recall Service repairs that you may need. More
by michael shealy
Employees Worked With
Brian Luberto
September 11, 2014
Highly recommended! Until I purchased my Genesis, I had never taken a vehicle back to a dealership for service. Jim Hudson Hyundai changed all that. I like being able to Until I purchased my Genesis, I had never taken a vehicle back to a dealership for service. Jim Hudson Hyundai changed all that. I like being able to make my appointment in advance, the car is taken as soon as I arrive, whether early or a few minutes late, they review what I need done, estimate the time and cost, and afterward, deliver a clean, well-serviced car. Can't ask for more than that. More
by cathy.sease
Employees Worked With
Frank Flynn
September 10, 2014
Excellant service Very courteous, fast, freindly service. They go out of their way to treat you as a friend not just another customer. I greatly appreciate whar they do Very courteous, fast, freindly service. They go out of their way to treat you as a friend not just another customer. I greatly appreciate whar they do being the initial contacts with your customers. More
by Dan9073
Employees Worked With
TJ, Henry Adams
September 08, 2014
Jim Hudson Our experience was very personable and professional. They kept us abreast of the details and time frame of service to completion. It went very good. Our experience was very personable and professional. They kept us abreast of the details and time frame of service to completion. It went very good. More
by cstack59
Employees Worked With
Frank
September 07, 2014
Regular service visit I went in for a regular oil change but Brian found an alignment issue with the rear tires, I asked him how much he told me and I told him about a coup I went in for a regular oil change but Brian found an alignment issue with the rear tires, I asked him how much he told me and I told him about a coupon that a competitor was offering and he honored it. Can't asked for any more, More
by Deanpatel1
Employees Worked With
Brian Luberto
July 21, 2014
My moms vehicle is screwed Chris was formally in the service department before going to sales. He has told so many different stories about what's wrong with my moms truck it is Chris was formally in the service department before going to sales. He has told so many different stories about what's wrong with my moms truck it is pathetic. 3 months later they still don't know what's wrong with her truck and have screwed up so bad the insurance won't cover anything else without proof. Only way they can get proof is to tear the engine back down. Now shes threatened with having to pay for the tear down out of pocket or they will let her buy another vehicle and give her 10k for ghe vehicle she just paid 20k for 6 months ago. Nice way to take care of someone for your missing damage when you already had it torn apart!!! More
by tttttammy
Employees Worked With
Chris &Angel
March 21, 2013
This was my 1st visit to this location since I am a very recent owner of Hyundai. It was very unusual experience for me and I tend to re-think my stereotypical opinion. I am foreigner and so far I had very recent owner of Hyundai. It was very unusual experience for me and I tend to re-think my stereotypical opinion. I am foreigner and so far I had very poor experiences with dealerships and shops in general. As a rule they will always try to convince you to purchase/repair something totally useless, apply pressure on you ect, even if you are (or look like a) native southerner. Not to mention the attitude and the prejudices toward people speaking with an accent. Moreover, in my case I was visiting for air bag system recall on a car which I purchased with 133K and it isn’t in great cosmetic condition at all(so far better mechanical condition than I could expect though). I was expecting they will do anything possible to deny this service. Well…I was wrong. Michael Childress treated me with respect from the very beginning and was very helpful during the whole process. Everything was very easygoing and painless so at some point I was thinking already that it’s to good to be true. I am really impressed with the service and friendliness of the staff. I was given a brand new loaner car with ~900 miles on it to drive for a week until my car is fixed. Besides that they found another malfunction on the brakes and fixed it for free. It probably sounds prosaic and someone would say “well, they just did what they had to do”. To some extent it is true. Sad, but true. However there is another truth: there are very few places left in my opinion where they will do what they have to whenever it comes to car repair. That’s why I am doing everything possible myself. Also last but not least. Bryan was the technician working on my car (not sure about his family name - I hope he’ll excuse me). After two days I realized I forgot the GPS and my garage door opener in the car. He was very friendly and nicely let me go the service area to take the stuff I needed from the car. I guess he’s the one to notice there was defect in the brakes so special thanks to him. My car was returned washed and the wheels were thoroughly cleaned. In summary I had a great experience with this first visit to Jin Hudson Hyundai. Thank you to the entire team and keep up the good job. I will for sure recommend Jim Hudson Hyundai and Mike Childress as a service advisor and Bryan as service technician in the future to all my friends and family. More
by ts7363
Employees Worked With
Bryan - Service Tech, Michael Childress, Service Department
April 30, 2012
Thank you for taking the time to read this review. I have had several visits to the location on Greystone for service. Through the entire process of purchasing my car I have to say I am most pleased with the had several visits to the location on Greystone for service. Through the entire process of purchasing my car I have to say I am most pleased with the friendliness of the Client Relations Manager, Jennifer Bright and the service department, Justin & staff. The staff of Jim Hudson is what sets them above their competitors. I appreciate them and their efforts towards providing me with the best service and experience. More
by MBurro
Employees Worked With
Service Department
April 19, 2012
nice experience with service department. they got me in and out with a very reasonable price. Thanks to all involved with this experience. Thank you and out with a very reasonable price. Thanks to all involved with this experience. Thank you More
by Ray71
Employees Worked With
Service Department
