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AutoNation Hyundai Columbia - Service Center

Columbia, SC

4.4
516 Reviews

516 Reviews of AutoNation Hyundai Columbia - Service Center

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July 20, 2023

Great, quick service. Dealer kept me updated on the process throughout. Nice facilities to wait in. More

by violetteclare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Jul 24, 2023 -

AutoNation Hyundai Columbia responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 17, 2023

I needed a clamp for my mud flap and I wasn’t charged. The waiting room was comfortable. More

by Monicabingham515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Jul 19, 2023 -

AutoNation Hyundai Columbia responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 17, 2023

Took 6 weeks for my car to be completed when it could have been 1 More

by tabithamal77
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Holly
Jul 26, 2023 -

AutoNation Hyundai Columbia responded

Hi, thank you for taking the time to share your feedback with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (803) 973-8078 to discuss what we can do to help.

July 14, 2023

Issue with my wireless charger was not addressed. Also my service record was not updated. More

by nadhazy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Evie Ramirez
Jul 17, 2023 -

AutoNation Hyundai Columbia responded

Hi Nadhazy, we are deeply disappointed by your experience at AutoNation Hyundai Columbia. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (803) 973-8078 to discuss what we can do to help.

July 13, 2023

Good atencion great spacie excellent work good advice. The price for the services was good . And they provide extra care about that car and the people. Great job. Thank you so much More

by Alba Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honesty don't remember the name but they provide great job
Jul 17, 2023 -

AutoNation Hyundai Columbia responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

July 13, 2023

Randall Stansell and his team were outstanding! They took care of my family and our auto service needs at the highest possible level. We were so happy to have been in their hands when we needed ser More

by ntucker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randall Stansell
Jul 17, 2023 -

AutoNation Hyundai Columbia responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 06, 2023

Very attentive to my needs and a very nice facility. I did not find anything wrong during my wait time. I had a recall, which was timely completed. More

by vwheatley
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sure of names
Jul 11, 2023 -

AutoNation Hyundai Columbia responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 03, 2023

it is a very nice facility with excellent customer service. i had a great experience at this location. More

by sydneybd900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don’t remember
Jul 05, 2023 -

AutoNation Hyundai Columbia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 30, 2023

Very professional and excellent customer service and kept me informed of the progress of my car mechanical service being performed. More

by michaellykes
Recommend Dealer
Yes
Employees Worked With
N/A
Jul 03, 2023 -

AutoNation Hyundai Columbia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 30, 2023

Very slow service, poor communication and they are good and nice when getting you buy their cars and get service paid upfront but when you come for service it takes like forever!! It took them more than 2 More

by Da Bishop
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know her name. A young white lady
Jul 03, 2023 -

AutoNation Hyundai Columbia responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (803) 973-8078. We hope to hear from you.

Jul 05, 2023 -

Da Bishop responded

Tried calling the number you provided but it didn't go through

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