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AutoNation Hyundai Columbia - Service Center

Columbia, SC

4.4
516 Reviews

516 Reviews of AutoNation Hyundai Columbia - Service Center

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August 27, 2023

Excellent service Very nice waiting room Friendly service staff and salespeople were very helpful. I recommend this service department More

by billy C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t forget
Aug 30, 2023 -

AutoNation Hyundai Columbia responded

Hi Billy, we appreciate your positive review about your experience with us! Thanks for the recommendation and please don't hesitate to reach out if there's anything additional we can do for you.

August 26, 2023

Great customer, fast service, quick appointment, very friendly customer service. Great waiting room and good coffee More

by Xspekz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Aug 29, 2023 -

AutoNation Hyundai Columbia responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

August 24, 2023

It was the cleanest waiting section, very comfortable setting arrangement and the Customer Service Personnel was the best.They said it wouldn't take long and it was on time. Thank you More

by .Deborahbmcleod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Front Desk#1
Aug 28, 2023 -

AutoNation Hyundai Columbia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Your comments keep us motivated and working hard for all our guests! We always strive to provide personable and excellent customer service. Thank you again for the review!

August 21, 2023

Top notch people, Darren Darren, Robert Shealy, Brian Lindsay. Great experience, great information and great deal! More

by jetoms1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren, Brian and Robert
Aug 27, 2023 -

AutoNation Hyundai Columbia responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 17, 2023

I had an issue that required service. I scheduled an appointment for diagnostics and planned to take my car back when parts came in and they had time to fix it. Evie was so helpful. She m More

by kaskewrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evie
Aug 23, 2023 -

AutoNation Hyundai Columbia responded

Hi, we are pleased to hear you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

August 15, 2023

Took the care into the dealer for a service recall and oil change. Service advisor was prompt, friendly and attentive. I wish I had paid more attention to her name. She kept me up to date on the status of More

by wolf_ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not know the name
Aug 17, 2023 -

AutoNation Hyundai Columbia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 10, 2023

Michelle was awesome. Informative and consistent. She kept me up to date on my vehicle and worked with me when I wasn't able to pick it up immediately. No issues at all More

by keridew
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
Aug 13, 2023 -

AutoNation Hyundai Columbia responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 08, 2023

Terrible service and no follow up after software update. Drained all the oil out of my car for no reason and did not replace it. Drove home without oil. Will not go there again. More

by Disappointed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
Aug 11, 2023 -

AutoNation Hyundai Columbia responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Hyundai Columbia take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (803) 973-8078 -- we hope to hear from you soon.

August 05, 2023

Have been having my car serviced there for several years. Have not had any problems. More

by GJB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah, Michelle. Elijah was so nice on the phone I had yo meet him in person,
Aug 07, 2023 -

AutoNation Hyundai Columbia responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Hyundai Columbia. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

August 02, 2023

The waiting room was very nice, it’s also the show room. The gals at the desk in the service department were very knowledgeable and pleasant. More

by kath66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz
Aug 04, 2023 -

AutoNation Hyundai Columbia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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