AutoNation Hyundai Columbia - Service Center

Rachel Crawford is the epitome of customer service...she went out of her way to be sure all was well...she took over when one of the service reps made a remark at 430pm..well I don't think we have a technic went out of her way to be sure all was well...she took over when one of the service reps made a remark at 430pm..well I don't think we have a technician here...sent me thru the roof...she saw the exchange and intervened and was tremendous...I drive seeing hospice patients all day and I have to have my car. Thank Hod for Rachel More

Great Service!!! I had a great experience my is running better than before and Ms. Rachel Crawford walked me through the whole process and she was very helpful. I had a great experience my is running better than before and Ms. Rachel Crawford walked me through the whole process and she was very helpful. More

PA Traveler Saved by Peacock Hyundai After losing acceleration power on I-26 outside of Columbia SC, what do you do when you have a packed Santa Fe with a couple of bikes on the back. Oh, After losing acceleration power on I-26 outside of Columbia SC, what do you do when you have a packed Santa Fe with a couple of bikes on the back. Oh, and it’s Saturday afternoon and you have another 4 hrs to drive to get to your vacation destination? You slowly backtrack to Peacock Hyundai and deal with Chris Thompson. Chris passed on his lunch to drive crosstown to locate the replacement fuel pump and see that our car was repaired and safe to continue our drive before the service department closed for the weekend.. We can’t thank Chris and his team enough for their efforts to get an out of town traveler safely on his way. Thank you Chris and the Peacock Hyundai SC service team!! More

Great Service Department Great service department. As usual Chris Thompson provided an excellent interface and I was in and out in a jiffy. See you folks at my next service Great service department. As usual Chris Thompson provided an excellent interface and I was in and out in a jiffy. See you folks at my next service appointment. More

Hyundai Recalls Had an appointment for 2 recalls. I also received a free oil change and was on my way in about an hour. Much faster than the estimate. Was offered a f Had an appointment for 2 recalls. I also received a free oil change and was on my way in about an hour. Much faster than the estimate. Was offered a free wash and vacuum but refused because l was in a hurry and it was about to rain which it did before I got home. More

Oil change Had a appointment but took a little while but overall good experience.would come back for service again.very nice and courteous people as you check in Had a appointment but took a little while but overall good experience.would come back for service again.very nice and courteous people as you check in More

Very Satisfied I am very thankful and very pleased with the service I received from Peacock Hyundai. I had an engine installed in my 2013 Hyundai Sonata. The Peacock I am very thankful and very pleased with the service I received from Peacock Hyundai. I had an engine installed in my 2013 Hyundai Sonata. The Peacock service team handled my service needs professionally and expertly. Chris, my service advisor, was great! He coordinated a rental car and also fully set my expectations for the service process to include when my vehicle service repairs would be completed. It was ready ahead of schedule! Thanks Peacock Hyundai for a great experience! I would highly recommend you to family and friends! Keep up the great work! More

Simple oil change Made appointment for 1st oil change, in and out in 1 hour and car was washed. No problems will visit again when service is needed. Surprised that 1st Made appointment for 1st oil change, in and out in 1 hour and car was washed. No problems will visit again when service is needed. Surprised that 1st oil change was free when you buy new vehicle. More

Poor service My car broke down so I had it towed to you..My car was there for 3 days.The service personnel Adam was very rude..When I spoke with him I asked him to My car broke down so I had it towed to you..My car was there for 3 days.The service personnel Adam was very rude..When I spoke with him I asked him to but all the old parts in the boxes so I could show my dealer in WV .He just put them in the back of my car and it cut the back door.. After paying 2089.00. I drove it home what a horrible drive I had. So it had to go back to the shop in WV.The right ball joint was so warn out .This should have been seen at your shop. So it cost me another 750.00 to fix it.I feel if your shop check things out before I left there you would have seen this and fixed it. I feel you should refund for all my labor and frontline service and for them to see what you all missed More

Peacock Hyundai The staff were professional and the service was quick. I am completely satisfied with the service for my vehicle! I will definitely recommend this loc The staff were professional and the service was quick. I am completely satisfied with the service for my vehicle! I will definitely recommend this location to my friends. More