AutoNation Hyundai Columbia - Service Center
Columbia, SC
516 Reviews of AutoNation Hyundai Columbia - Service Center
They are the best they took care of my car when I needed them the most and they did everything that was possible to get me back in my vehicle and a reasonable amount of time them the most and they did everything that was possible to get me back in my vehicle and a reasonable amount of time More
Great service on my truck, clean waiting area, great customer service skills and quick turnaround time. This is the best place to get your vehicle serviced. customer service skills and quick turnaround time. This is the best place to get your vehicle serviced. More
Reaching anyone in the service dept by calling the dept is impossible as the phones are not answered locally. I do have the cell for the service manager who I called to make the appointment for an oil chan is impossible as the phones are not answered locally. I do have the cell for the service manager who I called to make the appointment for an oil change and tire rotation. Upon arriving the service manage was not on site , informed a service writer to let him know I was there when he returned..an hour later the car had not been moved to the service area. When I ask the service writer had forgotten to tell the serv mgr that I and the vehicle were on site. When ask why she did not tell the serv mgr I was onsite I received a rather terse response and attitude. The vehicle ( after locating the service manager) was taken to the shop for service. Upon returning the vehicle to me it was not washed as is part of the service due to the department being out of soap...out of soap..how's that happen? Add to that all 4 tires had different air pressures - which I did not know until the pressure indicator cycled after I had left that dealership. So , turn around and go back to take care of something that never should have happened to begin with. Ever since this dealership was sold by Jim Hudson there have been issues , the service began a downward spiral when Peacock purchased the dealership and has totally fallen off the charts since Auto Nation has taken over. In fact since Auto Nation purchased the dealership you have had two different General Managers , that does not bode well at all. We have purchased 5 Hyundai and 1 Genesis from this location but will in all likelihood purchase the next vehicle at another dealer here or will go to the Charlotte NC area vs dealing with Auto Nation. More
I had a okay service experience with Auto Nation on Greystone Blvd. The young woman in the parts department was extremely helpful. I'll come back as long as she is there. Greystone Blvd. The young woman in the parts department was extremely helpful. I'll come back as long as she is there. More
Very helpful, extremely expeditious and thorough! Exceptionally curtious! Had no appointment and 4 recalls on the vehicle, thought it would take more than one day but was surprised to get the call sa Exceptionally curtious! Had no appointment and 4 recalls on the vehicle, thought it would take more than one day but was surprised to get the call saying it was ready to be picked up. More
I am always very pleased with my service. I was very impressed with the way they handled a very "difficult" customer while I was there. I was very impressed with the way they handled a very "difficult" customer while I was there. More