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AutoNation Hyundai Columbia - Service Center

Columbia, SC

4.4
516 Reviews

516 Reviews of AutoNation Hyundai Columbia - Service Center

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December 05, 2022

My husband use this dealer for servicing his car, we trust them and that's why now that I own a Hyundai I have brought mine.Thank you More

by patfreeport@gmail.com
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Girl from desk
December 03, 2022

Provided excellent service in a timely, friendly manner. The mechanical problem with my car was properly diagnosed and repaired very efficiently. I could not have asked for better care. Greatly exceeded my More

by T Jolly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank (service adviser) and Joe (courtesy driver)
December 02, 2022

Very professional when checking in and listening what maybe wrong. They listened. Very rare today with Frontline people. More

by Andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Pruitt
November 22, 2022

Car went in for a recall. Service was completed in about an hour and a half and I was particularly happy the dealer didn’t try to sell me some other stuff. Waiting room could More

by Pier
Recommend Dealer
Yes
Employees Worked With
Jim
November 22, 2022

Service was great and done within a timely manner . Thank you all for the hard work More

by adriennefaith20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
November 21, 2022

The service was done in a timely manner, and since I had to wait for this to be completed, I was grateful. The service writer was friendly and pleasant. My only problem was with the on line scheduling. I co More

by mts10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evie Ramirez
November 21, 2022

Our car broke down on the interstate and we were towed to this dealership. Our issue was diagnosed immediately and within the week, we were back on the road. The service department staff were great and a s More

by Sonata Repaired
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
November 19, 2022

The staff person Holly was competent and cordial. She listen attentively to my concerns. The main concern was the inability to easily contact anyone at the Columbia service department. I had to go th More

by CSG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly
November 15, 2022

Very friendly staff, particularly Holly Pruitt, my service advisor. The technician (Stacey) is also very knowledgeable. Holly made sure to stay on top of my scheduled repair/parts until everything w More

by mwilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey (the Mechanical Technician), Holly Pruitt
Nov 15, 2022 -

mwilliams responded

Very friendly staff, particularly Holly Pruitt, my service advisor. The technician (Stacey) is also very knowledgeable. Holly made sure to stay on top of my scheduled repair/parts until everything was completed. One of the staff was kind enough to wash my car at my request at the end of the day. And my service was completed in the timeframe allotted me. Very satisfied with Staff and Technician's performance, friendliness, cooperation and assistance.

Nov 15, 2022 -

mwilliams responded

Very friendly staff, particularly Holly Pruitt, my service advisor. The technician (Stacey) is also very knowledgeable. Holly made sure to stay on top of my scheduled repair/parts until everything was completed. One of the staff was kind enough to wash my car at my request at the end of the day. And my service was completed in the timeframe allotted me. Very satisfied with Staff and Technician's performance, friendliness, cooperation and assistance.

November 13, 2022

Great customer service,. Helpful and knowledgeable. I had an appointment and I was in and out in a reasonable time. More

by HS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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