AutoNation Hyundai Columbia

A special "Thank You" to Mr. Preston Carroll for an outstanding job and his exceptional service. His dedication, hard work, kindness, and professionalism made the time-consuming, Preston Carroll for an outstanding job and his exceptional service. His dedication, hard work, kindness, and professionalism made the time-consuming, unfamiliar process of selling my 2015 Hyundai Elantra to purchasing my 2024 Hyundai Venue SEL on 12/06/2023, a complete success and a very pleasant, satisfying experience. His meticulous attention to detail and willingness to make sure that I. the Customer, got the requested vehicle, in the requested color, with his pleasant attitude and smile as soon as possible is above reproach and is truly appreciated. Mr. Preston Carroll made purchasing this vehicle from Autonation a Complete Success and he should be commended for his exemplary work! Mr. Preston Carroll's exemplary and outstanding work deserves the highest level/number of stars available and then some! I WOULD RECOMMEND THIS DEALERSHIP DUE TO MR. PRESTON CARROLL'S INCREDIBLE COURTESY, KINDNESS, PATIENCE, AND PROFESSIONALISM, WHICH IS A GREAT REFLECTION ON AUTONATION HYUNDAI COLUMBIA. OUTSTANDING JOB MR. PRESTON CARROLL!!! Sincerely, Geredine Bridgemon Hall More

Awesome Service Service Manager Randall, Evie Service Advisor Technician Brandon Tops. . Recommend To anyone this location Advisor Technician Brandon Tops. . Recommend To anyone this location More

Great customer service. Was met with a smiling face and was taken care of right away Was met with a smiling face and was taken care of right away More

My first day there I was there 8 hours thinking everything was all set when I left I was finally happy to leave with the car I wanted. Come to find out 3 days later they said the bank did not appro everything was all set when I left I was finally happy to leave with the car I wanted. Come to find out 3 days later they said the bank did not approve the deal because my job was not verified after they had already gave me the car and I already had did changes to the vehicle. They said the bank did not approve it because the company business I work for did not have a landline but they spoke directly to the business owner and verified my employment. After that that had me drive 40 minutes everyday to the dealer because they either forgot to had me sign something or they needed to try to get another bank to approve it. It was all a big headache. Just for future reference please don't give a customer a car just to get a sale. Give it to them when everything has been finalized so that he does not have to go through what I went through. You got mine and my family exited for the new ride and after saying everything was finalized and approved u where ready to take the car back because it was actually not finalized to begin with. More

They were extremely easy to work with and made the experience of buying a new Hyundai Ioniq 6 a pleasure! experience of buying a new Hyundai Ioniq 6 a pleasure! More

The service I experienced at AutoNation was a very long and untimely wait. My appointment was at 3:30 and I didn’t leave until 6:45! I was there for an oil change and for them to look at my transmission. T and untimely wait. My appointment was at 3:30 and I didn’t leave until 6:45! I was there for an oil change and for them to look at my transmission. They changed the oil and also worked on some recalls I wasn’t aware of. I was told I need a $425 transmission flush. I don’t think I’ll be going back there for that unless I can leave my car for the weekend. More

Jackson, Holly are the epitome of customer service, I do not have to wait long for routine service and maintainince for my 2021 Hyundai Kona. not have to wait long for routine service and maintainince for my 2021 Hyundai Kona. More

Staff was all pleasant from salesman to finance, Darren was very knowledgeable about features of different models and trim levels of each. Service department delivered the new car clean and with a full tan was very knowledgeable about features of different models and trim levels of each. Service department delivered the new car clean and with a full tank of fuel. This was the 3rd vehicle we’ve purchased at this location and will be shopping there before any other dealerships whenever we are ready for another new vehicle. More

The customer service was fine and the people were nice but I was there for service on a recall and needed the shuttle to get back but they didn’t have it, so I ended up having to wait an roughly an hour a but I was there for service on a recall and needed the shuttle to get back but they didn’t have it, so I ended up having to wait an roughly an hour and a half. More

Jackson is just amazing ! ! Always taking the time to explain and address my concerns ! AMAZING ! Always taking the time to explain and address my concerns ! AMAZING More